Blue Star Customer Care Number

Blue Star is one of India’s most trusted brands when it comes to air conditioning, commercial refrigeration, and cooling solutions. With decades of experience and cutting-edge technology, Blue Star provides premium service not only through its products but also with its dedicated customer support system. Whether you need help with a product issue, installation, service requests, or general inquiries, Blue Star customer care is designed to assist you promptly and efficiently.
In this detailed blog post, we’ll explore everything you need to know about the Blue Star customer care number, available services, how to register complaints, contact regional offices, WhatsApp support, email support, and a detailed FAQ section for added convenience.
Blue Star Customer Care Number (All-India)
The Blue Star customer care number is available 24/7 and can be used to raise a service request, ask questions, or provide feedback.
Toll-Free Number: 1800-209-1177
Customers can also use the IVR system to register complaints or speak to a customer service representative directly.
City-Wise Blue Star Customer Care Numbers
Here’s a table of customer care numbers and addresses of major Blue Star regional service centers for reference:
City | Contact Number | Service Center Address |
---|---|---|
Mumbai | 022-62586700 | Blue Star Ltd, Andheri East |
Delhi | 011-47694444 | Blue Star Ltd, Okhla Phase III |
Bangalore | 080-43446000 | Blue Star Ltd, Koramangala |
Hyderabad | 040-23608300 | Blue Star Ltd, Banjara Hills |
Chennai | 044-28290909 | Blue Star Ltd, Nungambakkam |
Kolkata | 033-40089999 | Blue Star Ltd, Salt Lake City |
Pune | 020-66087300 | Blue Star Ltd, Shivajinagar |
Ahmedabad | 079-40067800 | Blue Star Ltd, Navrangpura |
Jaipur | 0141-4112999 | Blue Star Ltd, Civil Lines |
Chandigarh | 0172-4658999 | Blue Star Ltd, Sector 17 |
Blue Star WhatsApp Support
For quick assistance, Blue Star offers customer support via WhatsApp:
- WhatsApp Number: +91-9223908888
- You can register complaints, schedule services, or inquire about products directly on WhatsApp.
Send “Hi” to initiate a chat. The system will guide you through options including service requests, warranty information, and more.
Email Support
Prefer to email your queries or complaints? Blue Star has a dedicated email for customer queries:
- Email ID: customercare@bluestarindia.com
Mention your product details, service request ID (if any), and a brief description of the issue.
Blue Star Service Request: How to Register
To register a service complaint or installation request:
- Visit: www.bluestarindia.com
- Click on Customer Support.
- Select Register Service Request.
- Fill in your personal details, product type, serial number, and issue description.
- Submit the form.
You will receive an acknowledgment with a service request number to track the status.
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Products Covered Under Customer Support
- Split & Window Air Conditioners
- Water Coolers & Dispensers
- Deep Freezers
- Commercial Refrigerators
- Central Air Conditioning Units
- VRF Systems
- Air Purifiers
- Water Purifiers
Warranty & AMC Information
Blue Star offers warranty and Annual Maintenance Contracts (AMC) on most of its products. You can inquire about the warranty status of your appliance or opt for AMC by contacting customer support or visiting the official website.
Tips for Efficient Customer Support Interaction
- Always keep your product invoice and warranty card handy.
- Write down the serial number of your product before calling.
- Note the Service Request ID for future reference.
- If calling is not an option, use email or WhatsApp for documented communication.
Frequently Asked Questions (FAQs)
How do I find the nearest Blue Star service center?
You can use the Store Locator on the Blue Star website or call the customer care number to get the address of the nearest authorized service center.
Is Blue Star customer care available 24×7?
Yes, the toll-free number 1800-209-1177 is available 24×7.
What information should I provide while registering a complaint?
You should provide your name, contact number, product model, serial number, purchase date, and a brief description of the issue.
Can I track my service request?
Yes, after registering a complaint, you will receive a Service Request ID which can be used to track your request on the Blue Star website.
What is the turnaround time for service?
Typically, the turnaround time for urban areas is within 24-48 hours. Rural areas might take slightly longer.
How do I extend the warranty for my Blue Star product?
You can opt for an AMC (Annual Maintenance Contract) once the standard warranty expires. Contact customer care to get AMC details.
How can I register for Blue Star AMC services?
Call the customer care number or visit the official website to explore available AMC plans and register.
Are installation services chargeable?
Basic installation for air conditioners is often included in the purchase. However, additional accessories or complex installation might incur extra charges.
Can I cancel a service request?
Yes, you can cancel a service request by calling the customer care number and providing your service request ID.
What payment modes are available for service charges?
Service charges can be paid via cash, card, UPI, or through online payment gateways provided by the service executive.
Blue Star offers an excellent and responsive customer care service, ensuring their customers experience minimal downtime and maximum satisfaction. With multiple support channels like toll-free numbers, WhatsApp, email, and online service portals, reaching out for help is easy and effective.
For prompt service, always ensure you provide accurate product and contact details. Whether it’s an air conditioner, deep freezer, or a commercial unit, Blue Star ensures that your comfort is never compromised.
Stay cool, stay comfortable — with Blue Star!