Vi Customer Care Number
Vi Customer Care Number: Vodafone Idea Customer Care Number is 199 for all queries and problems. Vodafone and Idea are merged and renamed as Vi™. The Vi Customer Care Number, WhatsApp Support Number, Email Address, Appellate Authority, and All Circles Customer Care Numbers are given below for 2G, 3G, 4G Networks @myvi.in
Vi Customer Care E-Mail Address: customercare@vodafoneidea.com
Click Here to Track your Complaint & Request Status
Vi Customer Care Number: Vodafone Idea Prepaid, Postpaid Helpline
| Vi™ Helpline Number Details | Vi™ Contact Number |
| Customer Helpline (Short Code)(from your Vi™ Mobile Number) | 199 |
| Customer Helpline (Long Code) | xxxxx12345 |
| Complaint Helpline(from your Vi™ Mobile Number) | 198 |
| Complaint Helpline (Long Code) | xxxxxxx198 |
| VAS Deactivation | 155223 |
| Do Not Disturb | 1909 |
| Data Activation/ Deactivation | 1925 |
| Televerification | 59059 |
| Mobile Number Portability Helpline | 18001234567 |
| COCP/Enterprise | 55666 |
| Sakhi Helpline | 1800123100 |
| Emergency Alert (Sakhi Helpline) | 55100 |
| Mobile Number Portability (MNP) Helpline | 18001234567 |
Vi Customer Care Support on WhatsApp
If you need assistance with the recharges, offers, bill payments you can quickly access the 24/7 Support on WhatsApp number – 9654297000. or Click Here to Start
Vi Customer Care Service Numbers- All India Circles
Below is the list of Vi Customer Care Number for All the Circles of Vodafone Idea India. Users can call these numbers from any other Operator or Number at these Vodafone Idea Customer Care Numbers
| Circle | Enquiry/ Requests | Complaints |
|---|---|---|
| Delhi | 9891012345 | 8744000198 |
| Rajasthan | 9887012345 | 9887010198 |
| Punjab | 9814012345 | 9781500198 |
| Haryana | 9812012345 | 8684000198 |
| Himachal Pradesh | 9882012345 | 9882900198 |
| Jammu & Kashmir | 9086012345 | 9086046198 |
| UP (E) | 9889012345 | 8576000198 |
| UP (W) | 9837012345 | 8941000198 |
| Kolkata | 9088012345 | 9088100198 |
| Rest of Bengal | 9093012345 | 9093100198 |
| Assam | 9085012345 | 9085000198 |
| North East (NESA) | 9089012345 | 9089000198 |
| Orissa | 9090012345 | 9090000198 |
| Bihar | 9708012345 | 9708000198 |
| Andhra Pradesh | 9848012345 | 9848009198 |
| Karnataka | 9844012345 | 9844000198 |
| Tamil Nadu | 9092012345 | 9092000198 |
| Kerala | 9847012345 | 9947000198 |
| Madhya Pradesh | 9826012345 | 9826000198 |
| Mumbai | 9702012345 | 9702000198 |
| Gujarat | 9824012345 | 9824000198 |
| Maharashtra & Goa | 9822012345 | 9822000198 |
Vi Circle Office Addresses
The Vodafone Idea Customer Care Circle Office Address are given below for all the Circles across India.
| Circle | Address |
|---|---|
| Delhi | 2nd Floor, A-19 MCIE Mathura Road New Delhi-110076 |
| Gujarat | Building -A-Corporate Road-Off-S.G.Highway,Prahladnagar-Ahmedabad, 380015 |
| UP (E) | Shalimar Titanium, Plot NoTC/G-1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010 |
| Andhra Pradesh | 2nd Floor, Varuntower II, Begumpet, Hyderabad – 500016, Telangana, India |
| Assam | Vodafone Idea Limited RED DEN, NH – 37 Katahbari, Gorchuk, Guwahati, Assam-781035 |
| BIHAR | Sai Corporate Park, Opp.- SSB Office, Rukanpura, Baily Road, Patna- 800014 |
| Haryana | Ground Floor, A-19 MCIE Mathura Road New Delhi-110076 |
| Himachal Pradesh | Keonthal Complex, Khalini, Shimla – 171002 |
| Jammu and Kashmir | 3rd Floor Sunny Square, Gangyal,Jammu |
| Karnataka | Maruthi Infotec Center, Ground Floor, ‘B’ Block, 11/1, 12/1 Koramangala Intermediate Ring Road Bangalore -560071 |
| Kerala | 4th Floor, KTDFC Building, Trans Towers, Near Kalabhavan Theatre, Vazhuthacaud, Trivandrum, pin-695014 |
| Kolkata | PS Srijan Tech Park, DN 52, Salt Lake Sector V, Kolkata- 700091 |
| Madhya Pradesh | 139-140, Electronic Complex, Pardeshipura, Indore, MP , 452010 |
| Maharashtra and Goa | The Metropolitan, F.P. No. 27 Survey No. 21,Wakdewadi, Old PuneMumbai Highway,Shivaji Nagar 411003 |
| NESA | Red Den, Katahbari, NH37, Gorchuk, Guwahati 781035, Assam |
| Mumbai | Skyline Ikon, 1-2 Floor, Andheri-Kurla Road, Marol Naka, Andheri (East), Mumbai-400 059 |
| Orissa | Unit41, E 52, Infocity, Chandrasekharpur,Chandaka Industrial Estate, Bhubaneswar751024, Odisha |
| Punjab | C-105, , Industrial Area Ph-VII. Mohali- 160055 |
| Rajasthan | 1st Floor, Gaurav Tower, Malviya Nagar Jaipur-302017 |
| Rest of Bengal | Vodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector- V, Salt Lake City, Kolkata 700091 |
| Tamil Nadu | PSA Fort, Plot No A1, A2 & B, Nehru Nagar, 1st Main road, off. Mahabalipuram Road, Perungudi ,Chennai -600096 |
| UP (W) | 1st Floor, A-19 MCIE Mathura Road New Delhi-110076 |
Vi Appellate Authority Contact Details
If you still want to appeal further, you can do so by appealing to the Vi Appellate Authority with your complaint docket number (unique complaint number you get post registering your complaint with Vi™ Care)
From Monday to Friday, between 10:00 am and 6:00 pm.
While appealing to the Appellate Authority, remember:
- You must file the appeal within 30 Days of the expiry of the complaint/request resolution time limit specified by Vi™ care.
- You need to provide your complaint docket number while contacting the Appellate Authority. This will help the Appellate Authority to get your entire case history.
- The docket number of your appeal will be communicated to you. The appeal will be decided within 39 working days from the date of filing your complaint.
Please note that the resolution time along with your appeal docket number will also be sent to you on SMS.
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