Jio Customer Care Number | WhatsApp, Prepaid, Postpaid, Internet, Complaints
Jio Customer Care Number: Jio Care all Customer Care Phone Numbers, WhatsApp Support, E-Mail Support, Toll Free Numbers of all Jio Services like Mobility, Jio Fiber, Jio Devices, Jio Online Shopping and Jio Appellate Authority Contact Information are given below.
Reliance Jio Infocomm Ltd (popularly known as Jio), is a mobile network operator in the country. It is owned by Reliance Industries, headquartered in Mumbai. Jio provides 4G LTE services and is the only VoLTE (Voice over LTE) service provider in India.
Jio Customer Care Number: Prepaid, Postpaid, JioFiber, Device, Shopping
Jio Customer Care Number– 24×7 (Monday – Sunday)
| Interested in Jio? Call Jio Customer Care Number | 1860-893-3333 |
| For recharge plans, data balance, validity, recharge confirmation & offers | 1991 |
| For Queries | 199 |
| For Complaints | 198 |
| From Other numbers/ Operators | 1800-889-9999 |
| Tele-verification to activate both HD voice & data services | 1977 |
| Tele-verification to activate data services only | 1800-890-1977 |
| For support on International Roaming (accessible only when roaming abroad) (charges applicable) | +917018899999 |
Jio Device Care Helpline (JioPhone, LYF Mobile & JioFi)- all Days, from 9am to 9pm
| Jio Device Customer Care Number/ Helpline | 1800-890-9999 |
Jio Care for Enterprise Mobility & Business Solutions– 24×7 (Monday – Sunday)
| Enterprise Mobility Services | 1800-889-9333 |
| Enterprise Connectivity Services & Business Solutions | 1800-889-9444 |
| New Business Connection | 1800-889-9555 |
Jio Care Helpline for JioFiber Customers– 24×7 (Monday – Sunday)
| Jio Fiber Customer Care Number/ Helpline | 1800-896-9999 |
Jio Online shopping Care- 9 am to 9 pm (Monday – Sunday)
| Jio Online Shopping Customer Care Number/ Helpline | 1800-893-3399 |
Other Important Links
Jio Official Website- Click Here @jio.com
Jio Store Locator- Click Here
Send an E-mail to Jio Care- Click Here
| For new business connection, email Jio Care at business@jio.com |
| If you have queries related to Online Shopping, please email Jio Care at shop@jio.com |
| For any security vulnerability, email Jio Care immediately at jio.bugsreporting@jio.com |
Jio Care Support on WhatsApp
| Jio Support is just a WhatsApp away. Jio Mobile/ Connection users can Click Here to open the support channel on WhatsApp. Alternatively, you can send “Hi” to 7000770007 to get started. |
| JioFiber users can Click Here to open the support channel on WhatsApp. Alternatively, you can send “Hi” to 7000570005 to get started. |
Jio Appellate Authority
In case you are not satisfied with the resolution provided to you, and if you want to appeal further, you may do so by appealing to the Appellate Officers in your region anytime from Monday to Friday, between 10:30 AM and 06:00 PM with your unique complaint number you get post registering your complaint with JioCare. Click Here for More Details of Appellate Authority
While making an appeal to the Appellate Authority, please ensure the following:
- You must file the appeal within 30 days after the expiry of the complaint resolution time limit. If there was any reason why you cannot file the appeal within 30 days, please do let us know, we may consider your case (up to 3 months).
- You may provide your complaint docket number while contacting the Appellate Authority. This will help the Appellate Authority to get your entire case history.
- The docket number of your appeal will be communicated to you within 3 days of filing your complaint. The appeal will be decided within 39 days from the date of filing your complaint.
| Circle |  Customer Care |
|---|---|
| Andhra Pradesh | 18008893999 |
| Assam | 18008893999 |
| Bihar | 18008893999 |
| Chhattisgarh | 18008893999 |
| Delhi NCR | 18008893999 |
| Gujarat | 18008893999 |
| Haryana | 18008893999 |
| Himachal Pradesh | 18008893999 |
| Jammu | 18008893999 |
| Jharkhand | 18008893999 |
| Karnataka | 18008893999 |
| Kerala | 18008893999 |
| Kashmir | 18008893999 |
| Kolkata | 18008893999 |
| Madhya Pradesh | 18008893999 |
| Maharashtra & Goa | 18008893999 |
| Mumbai | 18008893999 |
| North East | 18008893999 |
| Odisha | 18008893999 |
| Punjab | 18008893999 |
| Rajasthan | 18008893999 |
| Tamil Nadu | 18008893999 |
| Telangana | 18008893999 |
| UP East | 18008893999 |
| UP West | 18008893999 |
| Uttarakhand | 18008893999 |
| West Bengal | 18008893999 |
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