HDFC ERGO General Insurance Toll Free Number | 1800 2666 400

HDFC ERGO General Insurance Customer Care Number

 

HDFC ERGO Grievance Redressal

Level 1

• Email: grievance@hdfcergo.com
• Grievance Form
• For Senior Citizens
  • 022-62426226 or mail at seniorcitizen@hdfcergo.com
• final response would be conveyed within a period of 15 days from the date of receipt of your complaint.

Level 2

• In case, not satisfied with the decision/resolution or have not received any response within 15 days
  mail at cgo@hdfcergo.com.

Level 3

• If still not resolved the grievance go through Ombudsman Centres for next level redressal.

HDFC Ergo Insurance Ombudsman Centre List

Jurisdiction Of Office (Union Territory, District)	Contact No.	Email	Office Details
Gujarat, Dadra & Nagar Haveli, Daman and Diu	079-25501201/ 079-25501202/ 079-25501205/ 079-25501206	bimalokpal.ahmedabad@cioins.co.in	AHMEDABAD – Shri Kuldip Singh Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad – 380 001.
Karnataka	080-26652048/ 080-26652049	bimalokpal.bengaluru@cioins.co.in	BENGALURU – Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078.
Madhya Pradesh Chattisgarh	0755-2769201/ 0755-2769202 Fax: 0755-2769203	bimalokpal.bhopal@cioins.co.in	BHOPAL Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal – 462 003.
Odisha	0674-2596461/ 0674-2596455 Fax: 0674-2596429	bimalokpal.bhubaneswar@cioins.co.in	BHUBANESHWAR – Shri Suresh Chandra Panda Office of the Insurance Ombudsman, 62, Forest park, Bhubneshwar – 751 009.
States of Punjab, Haryana (excluding 4 districts viz Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh and Chandigarh	0172-2706196/ 0172-2706468 Fax: 0172-2708274	bimalokpal.chandigarh@cioins.co.in	CHANDIGARH Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 – D, Chandigarh – 160 017.
Tamil Nadu, Puducherry Town and Karaikal (which are part of Puducherry)	044-24333668/ 044-24335284 Fax: 044-24333664	bimalokpal.chennai@cioins.co.in	CHENNAI Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018.
Delhi, 4 Districts of Haryana viz. Gurugram, Faridabad, Sonepat and Bahudurgarh	011-23232481/ 011-23213504	bimalokpal.delhi@cioins.co.in	DELHI – Shri Sudhir Krishna Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002.
Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura	0361-2632204/ 0361-2602205	bimalokpal.guwahati@cioins.co.in	GUWAHATI Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati – 781001(ASSAM).
State of Andhra Pradesh, Telangana and Yanam – a part of Union Territory of Puducherry	040-23312122 Fax: 040-23376599	bimalokpal.hyderabad@cioins.co.in	HYDERABAD Office of the Insurance Ombudsman, 6-2-46, 1st floor, “Moin Court”, Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad – 500 004.
Rajasthan	0141-2740363	bimalokpal.jaipur@cioins.co.in	JAIPUR Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur – 302 005.
Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry	0484-2358759/ 0484-2359338 Fax: 0484-2359336	bimalokpal.ernakulam@cioins.co.in	ERNAKULAM – Ms. Poonam Bodra Office of the Insurance Ombudsman, 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam – 682 015.
States of West Bengal, Sikkim and Union Territories of Andaman & Nicobar Islands	033-22124339/ 033-22124340 Fax: 033-22124341	bimalokpal.kolkata@cioins.co.in	KOLKATA – Shri P. K. Rath Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA – 700 072.
Districts of Uttar Pradesh : Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar	0522-2231330/ 0522-2231331 Fax: 0522-2231310	bimalokpal.lucknow@cioins.co.in	LUCKNOW -Shri Justice Anil Kumar Srivastava Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow – 226 001.
Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane	022-69038821/ 022-69038823/ 022-69038824/ 022-69038825/ 022-69038826/ 022-69038827/ 022-69038828/ 022-69038829/ 022-69038830/ 022-69038831 Fax: 022-26106052	bimalokpal.mumbai@cioins.co.in	MUMBAI Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai – 400 054.
State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur	0120-2514252/ 0120-2514253	bimalokpal.noida@cioins.co.in	NOIDA – Shri Chandra Shekhar Prasad Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301.
Bihar, Jharkhand	0612-2680952	bimalokpal.patna@cioins.co.in	PATNA – Shri N. K. Singh Office of the Insurance Ombudsman, 1st Floor,Kalpana Arcade Building,, Bazar Samiti Road, Bahadurpur, Patna 800 006.
Maharashtra, Area of Navi Mumbai and Thane excluding Mumbai Metropolitan Region	020-41312555	bimalokpal.pune@cioins.co.in	PUNE – Shri Vinay Sah Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030.

HDFC Ergo Branches

City	Contact No.	Address
Andhra Pradesh
Kadapa	08562-2277777	3rd Floor, Door No. 1/336, Maruthi Nagar, Survey No. 181/1, Opp. APSRTC Bus Stand, Kadapa – 516002
Kurnool	08518-222747	SP Square, 3rd floor, Park Road, Kurnool- 518001
Nellore	0861-3058900	2nd floor, D.No.:15/181, kavitha krishna Annexe ,Subedarpet Road, Kanamahal Circle, Nellore – 524 001
Rajamundry	0883-3040938	Door No.74-12-6,3rd floor, Ramalayam centre, A V Rao road junction, Rajamundry – 533 103
Tirupati	0877-2255595 0877-2255596	1st floor, Dr no , 10-14-575/2, PMR Plaza, V.V.Mahal Road Tirupati-517501, Chittoor
	0877-2232399	1st Floor,No.-6-1-67/A1,Varadaraja Nagar, Ward No.-6, K.T.Road, Tirupati, Dist.-Chittor-517501
Vijaywada	0866-2477500	4th Floor, Seepra Towers, Opp HDFC Bank, Behind Airtel office, Bandra Road, Vijaywada -520010
Vishakhapatnam (Vizag)	0891-2525949	2nd Floor, Potluri Castle, Dwarakanagar, VSP, 16, Vishakapatnam – 530 016
Assam
Guwahati	0361-2460034	6th Floor, Adityam building, Lachit Nagar, G.S. Road Guwahati – 781007
Jorhat	0376-2300115	2nd floor, N K Heights, Garali, Jorhat – 785 001
Tinsukia	0374-2953033	2-C, S.R. Lohia Road, Tinsukia-786125, Assam (Landmark – Opp. ICICI Bank)
Bihar
Bhagalpur		Ground Floor, Shakti Complex, G.C. Banerjee Road, Bhikhanpur, PS-Tilkamanjhi, Bhagalpur – 812001
Muzaffarpur	0621-2246037 Fax: 0621-2246037	2nd Floor, Om Shanti Complex, Zila School Road, Po- Ramna, Muzaffarpur Bihar – 842002
Patna	0612-2207274 Fax: 0612-2207274	1st floor, UMA Complex, Frazer Road, Patna – 800001
Chhattisgarh
Bilaspur	07752-220301 Fax: 07752-220301	1st Floor, KH No.730/2, D2 PH No.22, Ward No.30, Rani Laxmi nagar, Near Rama Magneto Mall & IndusInd Bank, Bilaspur – 495001
Durg	N/A	Crescent Plaza, 1st Floor, F-14, Railway Station Road, Durg – 491001,Chhattisgarh
Korba		Plot No. 4, Sai Bhavan, 1st Floor, Kosabadi main Road, Korba – 495679
Raipur	0771-2886006 Fax: 0771-2886006	3rd Floor, Chawla Complex, Devender Nagar Road, Sai Nagar, Raipur – 492001
Delhi
Janakpuri	011-25612361 Fax: 011-25612360	Unit no 502,504,506, 5th floor, Mahatta Tower, 54, B-1 Block, Community center, Janakpuri, New Delhi – 110 058
Nehru Place	011-61344300/ 011-61344400 011-30294201	Ground Floor, Eros Tower, Opp. Nehru Place Metro Station, Nehru Place, New Delhi-110019
Pitampura	011-30483372 011-30483387	Plot no.C-9, 3rd Floor, Pearl Best Heights-II, Netaji Subhash Palace, Pitampura, New Delhi 110 034
Jhandewalan	011-43585333	1st Floor, 2E/25, Jhandewalan Extension, Jhandewalan, New Delhi – 110055
Laxmi Nagar	011-43602378/ 011-43012996/ 011-43082882	204, Laxmi Deep Building, Laxmi Nagar District Centre, Laxmi Nagar, New Delhi-110092,Delhi (NCT)
Goa
Panjim	0832-2424634 Fax: 0832-6640921	1st Floor, Office no. – 106, Kamat Grand, behind Caculo mall, Panjim, Goa – 403001
Gujarat
Ahmedabad	079-39883600 Fax: 079-30452889	2nd Floor, Shoppers Plaza IV, Opp. BSNL Telephone Exchange Road, Navarangpura, Ahmedabad 380 006
	079- 49120111	Office No.- 302, 303 & 304, 3rd Floor, Eventi, Plot No. 102, Off C. G. Road, Ahmedabad – 380006 (Landmark: Opp Bawarchi restaurant, Nr Dev Corporate Hotel)
Ankleshwar	N/A	First Floor, Rajkamal Arcade, Wing – A, Office No. FF/22, Opposite – Taluka Seva Sadan GIDC, Old National Highway No. – 8, Ankleshwar, District – Bharuch – 393002
Baroda	0265-2334431 Fax: 0265-3085532	1st Floor, Sun Complex, Near CitiBank,Gotri Road, Alkapuri, Vadodara – 390 007
Bharuch	02642-241121 Fax: 02642-242121	3rd Floor, Akshat Plaza, 129 Alfa Society, Link Road, Bharuch – 392 001.
Bhavnagar	0278-2562523 Fax: 0278-2562522	Office No. 201, 2nd Floor, “Corporate House” Plot no 11/B, Opp. HDFC Bank, Waghawadi road, Bhavnagar, Gujarat – 364 001
Gandhidham	02836-226696	Ground Floor, Office No. 2, Plot No – 147, Sector 1/A, Gandhidham, District Kachchh – 370201
	02836-229383 Fax: 02836-229083	204, Rajkamal 2, 2nd Floor, Plot No.342, Ward – 12/B, Gandhidham – 370201.
Gandhinagar	N/A	5th Floor, “White House” Office No. 506, Near HP Vijay Petrol Pump, Sector – 11, Gandhinagar – 382011
Godhra	N/A	Shop No. -7, Basement, Jay Jalaram Plaza, Near Syndicate Bank, District – Panchmahals, Godhra – 389001
Himmatnagar	02772-228037	Plot No.-1334-35/2, 2nd Floor, Bhagwati Avenue, Above Yamaha Showroom, Motipura, Himmatnagar-383001
Mehsana	02762-230073 Fax: 02762-230074	2nd Floor, “Apollo Enclave”, FL 60/61/62, Nr. Modhera Chokdi, Modhera Circle, Mehsana, Gujarat – 384 001
Modasa	02774-247785	Balaji Complex, First Floor, Block E, Shop No. – 1, Malpur Road, Modasa, District Sabarkantha -383315
Rajkot	0281-3988360 Fax: 0281-3918504	206-212 Sidhivinayak Complex, Opp Kalyan Jwellers, Dr. Yagnik Road, Rajkot – 360001
Surat	0261-2478360	Office number 207 – 208, B-Wing, 2nd Floor, ICC building, Ring Road, Near Kadiwala School, Surat – 395002
Vapi	0260-2462854	Shop No. 112, Tirupati Plaza, Sr. No.322/A, Vapi Daman Road, Chala, Vapi – 396 191
Haryana
Ambala	0171-4068805	5502-05/1, Surya Tower, 1st Floor, Nicholson Road, Ambala Cantt- 133001
Faridabad	0129-2420338	Ground Floor, Shop No- 35 and 36, OM Shubham Tower, Neelam Bata Chowk, NIT, Faridabad- 121001
Gurugram	0124-3961276 Fax: 0124-3961253	Office No.208, 2nd Floor, Sewa Corporate Park, M.G.Road, Gurugram 122001
Hisar	N/A	DSS-222P, 1st Floor, Commercial Urban Estate – 1 Green Square Market, Hisar-125001
Karnal	0184-3988360 Fax: 0184-3982386	SCO 237, 2nd floor, Sector -12, Karnal – 132 001
Panipat	0180-4012177	Office No.- 4A, 2nd Floor, NK Towers, GT Road, Panipat – 132103
Rewari	01274-221292	SCO – 6, 2nd Floor, Brass Market, Rewari-123401
Rohtak	N/A	1st Floor, SCF – 13, Huda Complex, Rohtak – 124001
Sirsa	N/A	1st Floor, Wason Complex, Subhash Colony, Near Railway Line, Dabwali Road, Sirsa – 125005
Sonipat	N/A	1st Floor, D S Booth No. 175, Sector – 14, Phase – 2, Sonipat – 131001
For more branch list please visit

HDFC ERGO Cashless Hospital Network

Cashless Garage Network

HDFC ERGO Registered & corporate office

1st Floor, HDFC House, Backbay Reclamation, H. T. Parekh Marg,
Churchgate, Mumbai – 400020

HDFC ERGO Health Insurance claim office

HCS – Noida
5th floor, Tower 1, Stellar IT Park, C-25, Sector-62, Noida, UP,
India – 201301

HDFC ERGO Customer service address

D-301, 3rd Floor, Eastern Business District ( Magnet Mall), LBS Marg,
Bhandup (West) Mumbai-400078

Website:  Official Website

HDFC ERGO Customer Care Emails

care@hdfcergo.com | nsp@hdfcergo.com | preauth@hdfcergo.com

Travel Insurance Claim Office

Toll Free No.: +800 0825 0825
Customer service number for relatives in India : 022 6234 6234 / 0120 6234 6234.
Travel insurance claim office contact: 0120-4507 250
Claims related query : travelclaims@hdfcergo.com
Policy related query : care@hdfcergo.com

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Max Bupa Health Insurance Customer care No. 1860 500 8888

Star Health Insurance Customer Care Numbers | 1800 425 2255

Navi Insurance Customer Care Number | 1800 123 0004