Star Health Insurance Customer Care Numbers | 1800 425 2255
Star Health Insurance Customer Care Helipline Numbers | 1800 425 2255
About: Star Health and Allied Insurance Co Ltd is an Indian multinational health insurance company headquartered in Tamil Nadu, Chennai. The company provides services in health, personal accident and overseas travel insurance, directly as well as through various channels like agents, brokers and online.
Star Health Insurance Customer Care Toll Free Number
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1800 425 2255
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1800 102 4477
Star Health Insurance All India Number:
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044-2853 2060
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044-2853 2030
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044-4002 0888 (For Senior Citizens claims)
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044-2824 3923 (Grievances)
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044-2831 9100
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95976-52225(WhatsApp Support)
Star Health Insurance Covid-19 Helpline
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7676-905-905 (8 am to 10 pm on all days)
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Important Links
Grievance Redressal Process
Level 1
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- Contact details of the Grievance officer of the policy servicing office.
- Contact details of the Grievance officer (Coordinator) of your ZO/AO.
| Zone Wise Grievance Co-Ordinators List | ||||
|---|---|---|---|---|
| Zone | Contact Person | Designation | Contact No. | Email Id |
| Ahmedabad | Mr.Bhavya Shah | Senior Manager | 9712943279 | Bhavya.shah@starhealth.in |
| Bangalore | Ms.Usha / Mr.Chandru | Assistant Managers | 9538509437 90089 91411 |
grievances.blr@starhealth.in |
| Bhopal | Ms Sonal Mudgal | 9981407851 | zuc.indore@starhealth.in | |
| Chandigarh | Mrs. Mamta Gupta | Senior Manager | 9988666168 | mamta.gupta@starhealth.in |
| AO I Chennai | Mr. Nagasubramanian | Deputy Manager | 9176614811 | nagasubramanian.p@starhealth.in |
| AO II Chennai | Mr. Nagasubramanian | Deputy Manager | 9176614811 | nagasubramanian.p@starhealth.in |
| Pondicherry | Mr. Nagasubramanian | Deputy Manager | 9176614811 | nagasubramanian.p@starhealth.in |
| Coimbatore | Dr. D. Ramyadevi | Chief Manager | 9159935994 | ramyadevi.d@starhealth.in |
| AO I-Delhi | Mr. Anand Shakar | Manager | 9818586116 | zuhead.delhi@starhealth.in |
| AO-II Delhi | Mr. Anand Shakar | Manager | 9818586116 | zuhead.delhi@starhealth.in |
| Kerala | Mr. V Nandakumar | Asst.Manager | 98460 75997 | grievances.kl@starhealth.in |
| Hyderabad | Mr. Ravi Kumar | Asst. General Manager | 9701377795 | ravikumar.m@starhealth.in |
| Jaipur | Pankaj Pandey | Senior Manager | 8949768310 | pankaj.p@starhealth.in |
| Kolkata | Mr. Sudipta Paul | Manager | 8981068200 | sudipta.paul@starhealth.in |
| Bhubaneswar | Mrs. Bellar Ravi Parida | Assistant Manager | 9861450367 | bhubaneswar.ao@starhealth.in |
| Lucknow | Mr. Digvijay Tiwari | Assistant Manager | 8765668174 | legal.lucknow@starhealth.in |
| Ludhiana | Mr. Harpreet Singh | Senior Executive | 9464594049 | zuhead.ludhiana@starhealth.in |
| Madurai | Dr. Indira devi | Deputy General Manager | 9940717356 | indradevi.a@starhealth.in |
| Trichy | Mr.Raja.T | Medical head | 9865479299 | raja.t@starhealth.in |
| Mumbai | Ms.Sugandha Tendulkar | Manager | 9699933359 | s.tendulkar@starhealth.in |
| Pune | Mrs. Sushma Dhumal | Chief Manager | 9881913911 | sushma.jitendradhumal@starhealth.in |
- Contact deatils of Office Locator.
Level 2
- If you are not satisfied with our Zonal Grievance Coordinator’s response then Feel free to call at toll free number
1800 425 2255 / 1800 102 4477. - Register your grievance online.
Level 3
- Mrs. Radha Vijayaraghavan,
Grievance Redressal Officer,
Corporate Grievance Department,
MKM Chambers,5th Floor,
No.42, Kodambakkam High Road,Nungambakkam,
Chennai 600034
Direct : 044-2824 3925
Mail Id:- gro@starhealth.in.
Grievances@starhealth.in
Level 4
Insurance Regulatory Authority by registering your complaint with IRDA Grievance Call Centre (IGCC),can be accessed
through –
- Call 1800 4254 732 for voice calls
- Email at complaints@irda.gov.in
If you want to port your policy
Policy Cancellation Process
- Email at : support@starhealth.in by registered email id. For more info please visit: https://www.starhealth.in/free-look-period
Please note that the policy is subject to the condition of “free look period”. As per this clause, a free look
period of 15 days from the date of receipt of the policy is available to customers to review the terms
and conditions of the policy. In case customer is not satisfied with the terms and conditions, customer
may seek cancellation of the policy and in such an event, Company refund of premium paid after
adjusting the cost of pre-acceptance medical screening, if any, stamp duty charges, and proportionate
risk premium for the period on cover, provided no claim has been made until such cancellation.
Registered Office
Star Health and Allied Insurance Co Ltd
No 1, New Tank Street, Valluvarkottam
High Road, Nungambakkam, Chennai
-600034
