Dream11 Customer Care Number & Support Guide

Dream11 has transformed the fantasy sports scene in India, providing fans with an avenue to immerse themselves in their beloved games. With the popularity of the platform on the rise, so is the demand for strong customer support to cater to user questions and issues. This complete guide explores the several routes through which customers can reach out to the customer service of Dream11, promising an easy and fun experience.​

Official Customer Support Channels

Dream11 emphasizes providing timely and effective assistance to its users. While the platform primarily encourages users to utilize its in-app support features, there are multiple channels available for reaching out:

1. In-App Chat Support

The most efficient way to get assistance is through the in-app chat feature:​

1. Access Your Profile: Open the Dream11 app and tap on the profile icon located in the upper left corner.​
2. Navigate to Help & Support: Scroll down and select the ‘Help & Support’ option.​
3. Initiate a Chat: Browse through the FAQs for quick answers. If your query remains unresolved, tap on ‘Chat with us’ to connect with a support representative.

This real-time chat service ensures prompt resolution of issues ranging from account verification to contest participation.

2. Email Support

For detailed inquiries or issues requiring documentation:​

• General Queries: Reach out via email at helpdesk@dream11.com.​

Ensure you provide comprehensive details about your concern, including your user ID, to facilitate a swift response.

3. Help Center

Dream11’s online Help Center is a repository of information addressing common user queries:​

• Access the Help Center: Visit Dream11 Help to explore articles on topics like account management, withdrawals, and contest rules.

Utilizing the Help Center can often provide immediate answers without the need to contact support directly.

Dream11 Customer Care Number India

While Dream11 primarily focuses on digital support channels, users have reported the following contact numbers:​

• Customer Support: +91-22-67495000​
• Toll-Free Number: 1800-572-9878​

Please note that the availability and responsiveness of these numbers may vary. It’s advisable to use the in-app chat or email support for more reliable assistance.

Read more: How to dream11 app download

Dream11 Office Mumbai Corporate Office Address:

For official correspondence or inquiries, Dream11’s corporate office is located at:​ ONE BKC, Tower A, 12th & 14th Floor, Unit 1201 & 1202 and 1401 & 1402, Plot C-66, G Block, Bandra Kurla Complex, Bandra (East), Mumbai 400 051.

Visiting the office without a prior appointment is not recommended. For support, it’s best to use the digital channels provided.

Common User Queries and Solutions

To enhance user experience, here are solutions to some frequently encountered issues:​

1. Account Verification Delays

Solution: Ensure all submitted documents are clear and valid. Verification typically takes up to 5 working days. If delayed, contact support via the in-app chat.​

2. Withdrawal Issues

Solution: Confirm that your bank details are correctly entered and that your account is verified. Withdrawals may take up to 3 working days. For unresolved issues, reach out through the app’s chat feature.​

3. Contest Entry Errors

Solution: Ensure a stable internet connection and that you’re using the latest version of the app. If issues persist, clear the app cache or reinstall the application.

Today’s Dream11 Team and IPL Fantasy Insights

For users seeking guidance on forming teams for today’s matches or IPL fantasy leagues:​

• Official Blog: Dream11 occasionally shares insights and tips on their official platforms.​
• Community Forums: Engage with fellow enthusiasts on platforms like Reddit or specialized fantasy sports forums for diverse perspectives

Remember, while external sources can provide suggestions, always use your judgment and research when selecting your fantasy team.

Frequently Asked Questions (FAQ)