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    You are at:Home - Others - Dream11 Customer Care Number & Support Guide
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    Dream11 Customer Care Number & Support Guide

    Mr. KumarBy Mr. Kumar27th March 2025Updated:27th March 2025No Comments4 Mins Read
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    Dream11 Customer Care Number
    Dream11 Customer Care Number
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    Dream11 customer care number
    Dream11 customer care number

    Dream11 has transformed the fantasy sports scene in India, providing fans with an avenue to immerse themselves in their beloved games. With the popularity of the platform on the rise, so is the demand for strong customer support to cater to user questions and issues. This complete guide explores the several routes through which customers can reach out to the customer service of Dream11, promising an easy and fun experience.​

    Table of Contents

    Toggle
    • Official Customer Support Channels
      • 1. In-App Chat Support
      • 2. Email Support
      • 3. Help Center
    • Dream11 Customer Care Number India
    • Dream11 Office Mumbai Corporate Office Address:
    • Common User Queries and Solutions
      • 1. Account Verification Delays
      • 2. Withdrawal Issues
      • 3. Contest Entry Errors
    • Today’s Dream11 Team and IPL Fantasy Insights
    • Frequently Asked Questions (FAQ)
      • Does Dream11 have a WhatsApp support number?
      • Are the customer care numbers available 24/7?
      • How can I reset my Dream11 password?
      • What do I do in case my PAN verification is not successful?
      • How do I report a bug or technical fault?
      • Is it possible to modify my registered mobile number?
      • How do I remove my Dream11 account?
      • Are there any limits on the number of contests I can participate in per day?

    Official Customer Support Channels

    Dream11 emphasizes providing timely and effective assistance to its users. While the platform primarily encourages users to utilize its in-app support features, there are multiple channels available for reaching out:

    1. In-App Chat Support

    The most efficient way to get assistance is through the in-app chat feature:​

    1. Access Your Profile: Open the Dream11 app and tap on the profile icon located in the upper left corner.​
    2. Navigate to Help & Support: Scroll down and select the ‘Help & Support’ option.​
    3. Initiate a Chat: Browse through the FAQs for quick answers. If your query remains unresolved, tap on ‘Chat with us’ to connect with a support representative.

    This real-time chat service ensures prompt resolution of issues ranging from account verification to contest participation.

    2. Email Support

    For detailed inquiries or issues requiring documentation:​

    • General Queries: Reach out via email at helpdesk@dream11.com.​

    Ensure you provide comprehensive details about your concern, including your user ID, to facilitate a swift response.

    3. Help Center

    Dream11’s online Help Center is a repository of information addressing common user queries:​

    • Access the Help Center: Visit Dream11 Help to explore articles on topics like account management, withdrawals, and contest rules.

    Utilizing the Help Center can often provide immediate answers without the need to contact support directly.

    Dream11 Customer Care Number India

    While Dream11 primarily focuses on digital support channels, users have reported the following contact numbers:​

    • Customer Support: +91-22-67495000​
    • Toll-Free Number: 1800-572-9878​

    Please note that the availability and responsiveness of these numbers may vary. It’s advisable to use the in-app chat or email support for more reliable assistance.

    Read more: How to dream11 app download

    Dream11 Office Mumbai Corporate Office Address:

    For official correspondence or inquiries, Dream11’s corporate office is located at:​ ONE BKC, Tower A, 12th & 14th Floor, Unit 1201 & 1202 and 1401 & 1402, Plot C-66, G Block, Bandra Kurla Complex, Bandra (East), Mumbai 400 051.

    Visiting the office without a prior appointment is not recommended. For support, it’s best to use the digital channels provided.

    Common User Queries and Solutions

    Dream11 Common User Queries and Solutions

    To enhance user experience, here are solutions to some frequently encountered issues:​

    1. Account Verification Delays

    Solution: Ensure all submitted documents are clear and valid. Verification typically takes up to 5 working days. If delayed, contact support via the in-app chat.​

    2. Withdrawal Issues

    Solution: Confirm that your bank details are correctly entered and that your account is verified. Withdrawals may take up to 3 working days. For unresolved issues, reach out through the app’s chat feature.​

    3. Contest Entry Errors

    Solution: Ensure a stable internet connection and that you’re using the latest version of the app. If issues persist, clear the app cache or reinstall the application.

    Today’s Dream11 Team and IPL Fantasy Insights

    For users seeking guidance on forming teams for today’s matches or IPL fantasy leagues:​

    • Official Blog: Dream11 occasionally shares insights and tips on their official platforms.​
    • Community Forums: Engage with fellow enthusiasts on platforms like Reddit or specialized fantasy sports forums for diverse perspectives

    Remember, while external sources can provide suggestions, always use your judgment and research when selecting your fantasy team.

    Frequently Asked Questions (FAQ)

    Does Dream11 have a WhatsApp support number?

    Dream11 does not currently support customers through WhatsApp. Use the in-app chat or email instead.​

    Are the customer care numbers available 24/7?

    Phone support availability may differ. To avail of 24/7 support, use the in-app chat.​

    How can I reset my Dream11 password?

    On the login page, click on ‘Forgot Password’ and reset it through your registered phone number or email address following the instructions.

    What do I do in case my PAN verification is not successful?

    Check that the information provided is the same as your PAN card and that the uploaded photo is clear. If the problem continues, reach out to support via the app.​

    How do I report a bug or technical fault?

    Report technical issues using the in-app chat support. Sharing screenshots and a clear description will help resolve faster.​

    Is it possible to modify my registered mobile number?

    Yes, go to your profile settings within the app to modify your mobile number. Verification will be needed.​

    How do I remove my Dream11 account?

    Reach out to customer support by email or in-app chat with your inquiry. They will assist you.​

    Are there any limits on the number of contests I can participate in per day?

    Although there is no set limit, follow responsible gaming principles and heed any notifications of contest entry limits.

    Dream11 Dream11 App Support
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    Mr. Kumar

    Mr. Kumar is a professional blog writer who has written interesting, SEO-friendly content in a wide range of niches. He has the ability to break down complex topics into simple and meaningful content that will deliver value to the reader. His strength lies in creating engaging blog posts that rank high on search engines. From technical insights to lifestyle stories, Mr. Kumar's writing combines creativity, precision, and a deep understanding of audience needs. His expertise makes him an authoritative voice in the world of blogging, delivering impactful narration that informs and inspires.

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