Amazon Customer Care Number
Amazon is the most reliable E-commerce company globally, providing an extensive variety of products, services, and customer service options. Whether you are looking to get help with tracking your order, getting a refund, or having problems with Amazon Pay, their customer support is there to help you 24×7.
Here in this guide, we will discuss every way through which you can get in touch with Amazon customer support, including phone numbers, chat support, email, and FAQs.
Amazon Customer Care Number (India)
Amazon provides multiple customer care contact options to assist users across India. Below are the key numbers you can use to reach them:
- Amazon Customer Care Toll-Free Number (24×7): 1800-3000-9009
- Amazon India Customer Care Number: 1800-419-7355
- Amazon Pay Customer Care Number (24×7): 1800-419-5959
- Amazon Prime Customer Care Number: 1800-3000-9009
These numbers are available for all Amazon customers in India, allowing them to seek support for issues like orders, payments, and Prime membership queries.
Amazon Customer Care Contact Options
Amazon provides several ways to reach customer support beyond just phone calls. Below are other methods you can use:
1. Amazon Customer Care Chat Support
If you prefer text-based assistance, Amazon’s chat support is a great option. Follow these steps to start a chat with an Amazon representative:
- Visit Amazon Customer Service
- Sign in with your Amazon account
- Select the issue related to your order or account
- Choose the ‘Chat’ option to begin a conversation with customer support
2. Amazon Customer Care Email Support
For detailed queries that may require documentation, you can contact Amazon via email:
- Amazon Customer Care Email: cs-reply@amazon.in
- Amazon Pay Customer Care Email: amazonpay-support@amazon.in
3. Amazon Customer Care Call Back Service
If you don’t want to wait in a queue, you can request a callback from Amazon’s support team:
- Visit Amazon Customer Support
- Select your issue and choose ‘Phone’ as the support method
- Click on ‘Request a Call’ and wait for an Amazon representative to call you
4. Amazon Business Customer Care
If you have an Amazon Business account and need specialized assistance, you can contact their business support:
- Amazon Business Customer Care: 1800-419-7355
Read More Contact number: Online Shopping
Amazon Customer Care Numbers for Different Indian States
Amazon offers localized support across different regions in India. Below are the customer care numbers for major states and cities:
- Amazon Customer Care Number Gujarat: 1800-3000-9009
- Amazon Customer Care Number Kerala: 1800-3000-9009
- Amazon Customer Care Number Lucknow: 1800-3000-9009
- Amazon Customer Care Number Pune: 1800-3000-9009
- Amazon Customer Care Number Tamil Nadu: 1800-3000-9009
- Amazon Customer Care Number Uttar Pradesh: 1800-3000-9009
- Amazon Customer Care Number West Bengal: 1800-3000-9009
All these numbers direct customers to Amazon’s 24×7 customer support team.
Amazon provides a variety of customer support options, including 24×7 toll-free numbers, chat, email, and callback services. Whether you need help with an order, Amazon Pay, Prime membership, or any other issue, you can reach out to their dedicated support team anytime. Always use Amazon’s official website or app for assistance to avoid scams or fraudulent customer service numbers.
For quick access, bookmark this guide and use the appropriate customer care number whenever you need help!
Frequently Asked Questions (FAQ)
How do I reach Amazon customer care in India?
You can contact Amazon India customer care on 1800-3000-9009 or the chat support option provided on the Amazon website.
Does Amazon customer care operate 24×7?
Yes, Amazon customer support is open 24×7 for calls, chat, and mail queries.
How do I reach Amazon customer care for Amazon Pay complaints?
You may contact Amazon Pay customer support at 1800-419-5959 or email at amazonpay-support@amazon.in.
How do I track my Amazon order?
To track your order:
Open the Amazon app or website
Go to ‘Your Orders’
Choose the order and click on ‘Track Package’
Can I cancel an order after it has been shipped?
Yes, you can cancel a shipped order prior to delivery by visiting ‘Your Orders’ and choosing the ‘Cancel’ option.
What do I do if my package goes missing?
If your package is missing, report it to Amazon customer support through chat, call, or email, requesting a replacement or refund.
How do I get an Amazon refund?
To claim a refund:
Access ‘Your Orders’
Select the product and click on ‘Return or Replace Items’
Click on ‘Refund’ as the preferred option
How do I obtain an Amazon invoice?
To download an invoice:
Go to ‘Your Orders’
Choose the order and click on ‘Invoice’
Download the PDF invoice
How do I talk to an Amazon representative directly?
You can call Amazon customer care at 1800-3000-9009 or ask for a callback through the website.
What if my payment to Amazon is unsuccessful?
If your payment is unsuccessful:
Check your bank account for debited amount
Wait for a few minutes and try again
Reach Amazon Pay customer service at 1800-419-5959 if the issue doesn’t go away
