Razorpay Customer Care Number
Razorpay is one of India’s leading payment gateway and financial technology companies, providing seamless online payment solutions for businesses and individuals. If you have any queries regarding transactions, account setup, or payment issues, Razorpay’s customer support is available to assist you.
In this guide, we will cover all the ways you can contact Razorpay customer support, including phone numbers, email, chat support, and FAQs.
Razorpay Customer Care Number (India)
Currently, Razorpay does not offer a direct customer care phone number for general queries. However, businesses and users can contact them through other support channels such as chat, email, and their support portal.
Alternative Contact Methods:
- Razorpay Support Portal: https://razorpay.com/support/
- Razorpay Chat Support: Available on the Razorpay website
- Razorpay Email Support: support@razorpay.com
- Razorpay Merchant Helpline: Contact available via the dashboard
Razorpay Payment Gateway & Payment Solutions for India
Razorpay provides a secure and efficient platform for businesses to accept payments online. Key services include:
- Payment Gateway – Accept payments via UPI, credit/debit cards, net banking, and wallets.
- RazorpayX – Business banking services with payouts and payroll solutions.
- Razorpay Capital – Business loans and credit lines for merchants.
- Subscriptions – Automated recurring payments for businesses.
- Razorpay POS – Physical payment acceptance solutions.
- Razorpay Free Fire – Payment solutions for gaming platforms like Free Fire.
Read More: Why Do Online Shopping Apps Charge Platform Fees? | How to Login to Razorpay A Complete Guide
How to Contact Razorpay Customer Care
1. Razorpay Customer Care Chat Support
Razorpay provides an AI-powered chat support system where users can resolve common issues and escalate to a representative if needed.
2. Razorpay Email Support
For transaction disputes, refunds, or technical assistance, you can email Razorpay at:
- General Support: support@razorpay.com
- Disputes & Chargebacks: disputes@razorpay.com
- Merchant Onboarding Issues: onboarding@razorpay.com
3. Razorpay Merchant Dashboard Support
Registered businesses using Razorpay can access support directly through their dashboard by raising a ticket.
4. Razorpay Social Media Support
Razorpay is also active on social media platforms like Twitter (@Razorpay), where users can report issues.
Razorpay offers strong business payment solutions and hassle-free customer support via chat, email, and their support portal. Though they don’t offer a phone support number, their self-service tools and turnaround times guarantee speedy issue resolution. Always refer to Razorpay’s official support webpage for help to prevent scams or fake customer service numbers.
For easy reference, bookmark this guide and utilize the correct support avenue whenever you need assistance!
Frequently Asked Questions (FAQ)
How do I contact Razorpay customer care in India?
You can reach out to Razorpay via their support portal: https://razorpay.com/support/ or email support@razorpay.com.
Does Razorpay have a customer care number?
No, Razorpay does not provide a toll-free customer care number. Users must contact them through their website, email, or chat support.
How can I track my Razorpay transaction?
You can track your transaction by visiting https://razorpay.com/support/ and entering your payment reference number.
What should I do if a payment fails on Razorpay?
If a payment fails, check your bank statement for debits. If money has been deducted but not credited, wait 24 hours before contacting Razorpay support.
How do I get a refund from Razorpay?
Refunds are processed by the merchant. If you need help, you can file a refund request through the support portal.
How do I use Razorpay Free Fire for gaming payments?
Razorpay Free Fire is an integration allowing gamers to make in-game purchases using Razorpay’s payment solutions. Contact the game developer for payment-related issues.
How do I register a complaint with Razorpay?
To register a complaint, visit https://razorpay.com/support/ and raise a ticket.
Is Razorpay safe for online transactions?
Yes, Razorpay is PCI-DSS compliant and follows strict security protocols to ensure safe transactions.
How long does Razorpay take to settle payments?
Standard settlement times are T+2 or T+3 days, depending on the merchant’s agreement.
How do I cancel a Razorpay subscription payment?
You can cancel subscriptions by logging into the merchant’s website and managing your payment settings.
