Samsung Home Appliances Customer Care Number 1800 407 267 864
About us: The Samsung Group is a South Korean multinational conglomerate headquartered in Samsung Town, Seoul. It comprises numerous affiliated businesses, most of them united under the Samsung brand, and is the largest South Korean chaebol (business conglomerate). As of 2020, Samsung has the 8th highest global brand value.
Samsung Home Appliances Customer Care all India Toll-Free Number:
1800 407 267 864 | 1800 266 8282 | 1800 3000 8282
1800 5726 7864 (For call & Whatsapp)
Samsung Home Appliances Customer Care all India Toll-Free Number:
30308282 (Dial With Your City STD code)
Reach us at
| Support Desk | Level | Channel | Contact Info | Remarks |
| L1 | Employee Phone Support | 1800-3000-8282 | 24/7 SupportEmployee to skip the queue ~ zero wait timeHandling by Premium agents | |
| Live-Chat | Click here | 24/7 Support | ||
| Click here | ||||
| Web-Form | Click here | Employee can submit the query and upload relevant documents onlineResponse TAT 8-12 Working Hours |
Still Facing issue?
| Escalation Matrix | Level | Channel | Contact Info | Remarks |
| L2 | Employee Escalation Desk | Grievance.eStore@Samsung.com | Send email with Sub: “Employee Order” +Ticket ID (Provided by L1 Support desk)Sr level person will review and get back within 8-12 Business hours | |
| L3 | Employee Escalation Manager | Ms Neha Dhingraneha.dhingra@samsung.com | Send email with Sub: “Employee Escalation” + Ticket ID (Provided by L1 Support desk) |
Samsung Home Appliances Customer Care – FAQs
What is the toll-free customer care number for Samsung home appliances?
The toll-free customer care number for Samsung home appliances in India is 1800-407-267-864.
How can I contact Samsung customer support for home appliances?
You can contact Samsung customer support by dialing their toll-free number, chatting with them on their website through live chat, or visiting the closest service center.
What are Samsung home appliance customer care working hours?
Samsung customer care is available 24/7 for general inquiries. Service center timings, however, can be different in different locations.
How do I get my Samsung home appliance repaired or serviced?
You can ask for a service by calling the customer care number, scheduling an appointment online on Samsung’s official website, or visiting a local authorized service center.
Does Samsung home appliances have a warranty?
Yes, Samsung home appliances have a manufacturer’s standard warranty. The time frame depends on the appliance. You can determine your warranty status by calling customer support.
