In today’s fast-paced financial landscape, personal loans have become a crucial tool to handle emergencies, big-ticket purchases, or life milestones. Among the key players in India’s loan segment, Indiabulls Consumer Finance Limited stands out for its customer-friendly products, especially personal loans with quick disbursement and flexible terms. However, when you deal with finances, having access to responsive customer support is not just a convenience — it’s a necessity.
This blog gives you comprehensive information about the Indiabulls Personal Loan Customer Care Number, how to connect with their service team, what types of issues they solve, and how to get help quickly when you need it.
About Indiabulls Personal Loans
Indiabulls offers personal loans under its NBFC division, providing hassle-free unsecured loans for salaried and self-employed individuals. Known for digital loan processing and minimal documentation, Indiabulls ensures loan disbursal often within 24–48 hours.
Loan features include:
- Loan amount: ₹5,000 to ₹15 Lakhs
- Tenure: 6 to 60 months
- Minimal paperwork and completely online process
- Quick eligibility check and approval
- Competitive interest rates
From paying off medical bills to managing wedding costs or even travel plans, an Indiabulls personal loan can be the financial cushion many need — and if you run into issues, that’s where customer care steps in.
Why You Might Need Indiabulls Customer Care Support
There are various reasons a borrower or applicant may need to reach out to the customer care team:
- Application status updates
- Disbursement-related queries
- EMI deduction concerns
- Loan closure and NOC (No Objection Certificate)
- Interest certificate or repayment schedule
- KYC/documentation issues
- Technical glitches on the Indiabulls app
- Complaints or grievances
Having the right contact details at hand can save you from delays and help avoid potential loan-related stress.
Indiabulls Personal Loan Customer Care Number
Toll-Free Helpline Number (India-Wide):
📞 1800-572-7777
- Available: Monday to Saturday
- Timings: 9:00 AM to 6:00 PM
- Languages supported: English, Hindi, and select regional languages
- Assistance with: Loan status, EMIs, repayment queries, and app issues
When calling the helpline, keep the following details handy:
- Registered mobile number
- Loan Account Number (LAN) or application ID
- PAN or Aadhar (for verification)
Indiabulls Personal Loan Email Support
If you prefer writing over calling, the customer support team is reachable through email.
✉️ Email: customercare@indiabulls.com
Email responses typically take 24–48 working hours. Use email for:
- Detailed complaints or dispute documentation
- Requesting statements or certificates
- Attaching scanned copies of ID proof/KYC
- Lodging formal grievances
Indiabulls Personal Loan Support via App
The Indiabulls Dhani app (formerly) and the newer Indiabulls Personal Loan App are equipped with real-time support features.
From the app, you can:
- Track your loan status
- View EMI calendar
- Download repayment schedules
- Raise tickets and get quick help
- Chat with a virtual assistant
App Features:
- 24×7 chatbot
- EMI reminders
- Direct access to loan documents
Always update the app to the latest version for smooth performance.
Indiabulls Branch Support
Although Indiabulls has digitized most of its personal loan services, they do have a few physical customer touchpoints in major Indian cities.
At these centers, you can:
- Submit loan closure requests
- Raise service complaints
- Submit KYC documents in person
Please carry:
- A valid photo ID
- Original loan documents
- Printed loan account number (if possible)
Common Issues Handled by Indiabulls Customer Care
✅ Application Pending or Rejected
Many users face confusion when their application stays under review. The customer care team helps resolve delays, missing documentation issues, or eligibility mismatches.
✅ Pre-Closure or Foreclosure Requests
If you’ve paid off your loan early and want to close it officially, they’ll guide you on documentation, outstanding dues, and NOC.
✅ EMI Bounce or Double Deduction
Sometimes, EMIs may bounce due to bank server errors or insufficient balance. Support helps you fix it and avoid penalty charges.
✅ Interest Rate Clarification
Understanding the fixed or reducing interest rates is crucial. Get clarity and amortization charts via helpline or email.
✅ Loan Repayment Certificate
Needed during tax filing or employment proof, Indiabulls sends it through email or app on request.
✅ Login Issues on App or Website
Login failure or technical glitches are common, and customer care is trained to resolve such cases quickly.
Social Media Channels for Customer Support
Social media is often quicker than traditional channels.
- Twitter: @IndiabullsHome (for general support)
- Facebook: facebook.com/IndiabullsGroup
- Instagram: @indiabulls
You can send direct messages with your name, contact, and loan ID.
Tips for Smooth Customer Support Experience
- Always keep your loan/account details ready
- Be clear and specific about your issue
- Follow up politely if you don’t get a response
- Ask for a ticket number or complaint ID for tracking
- Use email for complex concerns or documentation issues
- Download and use the Indiabulls loan app for easier issue tracking
Indiabulls Personal Loan Closure Process
Want to close your loan before tenure? Here’s how:
- Contact customer care and ask for foreclosure quote
- Make the payment via app, bank, or net banking
- Request a No Dues Certificate (NOC)
- Receive a closure statement on email
It’s always good to confirm the loan account closure officially via email.
Indiabulls Complaint Escalation Process
If your issue is not resolved:
- Level 1: Contact customer care via call/email
- Level 2: Escalate using the grievance redressal email ID
- Level 3: Reach out to the Nodal Officer of Indiabulls
- Level 4: File a complaint with the RBI Ombudsman
Keep written communication and complaint IDs for future reference.
FAQs – Indiabulls Personal Loan Customer Care Number
What is the customer care number for Indiabulls personal loan?
1800-572-7777 is the toll-free helpline number available Monday to Saturday.
Can I prepay or foreclose my Indiabulls personal loan?
Yes, you can prepay partially or fully. Contact customer care for the latest quote.
How can I track my Indiabulls loan status?
Use the mobile app or call customer care with your registered mobile number.
What documents are needed to raise a service complaint?
Usually just your loan number and ID proof. Attach screenshots if needed via email.
How do I get my repayment schedule or interest certificate?
Log in to the app or email customer care with your loan number.
Is Indiabulls an NBFC or a bank?
It is a Non-Banking Financial Company (NBFC), not a bank.
Can I get EMI reminders or alerts?
Yes, enable notifications in the app or opt-in for SMS/email alerts.
What should I do if I miss an EMI?
Contact customer care immediately to avoid penalty or impact on credit score.
How to raise a complaint on app-related issues?
Use the in-app help section or email with screenshots.
How long does it take for loan disbursal?
Usually within 24–48 working hours post-document verification.
