Icici Direct Customer Care Number

When it comes to investing in mutual funds, bonds, stocks, and other financial products, ICICI Direct is one of India’s most trusted and sought-after full-service brokers. Whether you are a novice investor or an experienced trader, having responsive and reliable customer support is essential.
This is a complete ICICI Direct Customer Care guide comprising phone numbers, email IDs, login credentials, and support services for existing as well as new users.
ICICI Direct Customer Care Number (All-India Support)
CICI Direct offers dedicated customer care lines for trading, demat, and account-related queries. You can reach out to them via the following toll-free and dedicated numbers:
- ICICI Direct Customer Care Toll-Free Number: 1800-102-4242
- ICICI Direct Customer Care Number (For Trading Support): +91-22-28307777
- ICICI Direct Customer Care Number (For Account Related Queries): 1860-123-1122
You can use these numbers for assistance with:
- Account login issues
- Transaction failures
- Portfolio management queries
- ICICI Direct login and OTP support
- Brokerage plans and investment queries
ICICI Direct Customer Care Email ID
If you prefer to write in detail or share documents/screenshots, you can email the ICICI Direct support team:
- General Queries: customercare@icicidirect.com
- Complaint Redressal: headservice@icicidirect.com
The email team typically responds within 24-48 hours on business days.
ICICI Direct Customer Login & Secure Login Options

You can securely log in to your ICICI Direct account using the following methods:
- Official Login Page: icicidirect.com
- Secure Login: Offers password and OTP-based secure login
- ICICI Direct Login with OTP: For faster and password-less access
- ICICI Bank Direct Login: For customers with linked ICICI Bank accounts
Always ensure you are logging in through the official website or the ICICI Direct mobile app to prevent phishing or scams.
ICICI Direct Customer Care Near Me
You can visit the nearest ICICI Direct branch for in-person support. Here’s how you can find one:
- Visit: https://www.icicidirect.com/contact-us/find-a-branch
- Enter your city or pin code
- View all nearby branches along with address and contact numbers
You can search for:
- ICICI Direct Near Me
- ICICI Direct Branch Near Me
- ICICI Prudential Life or ICICI Bank branches with trading desks
Read More: Sbicap Securities Contact No. 022- 6854 5555 | Sbicap customer care number
Services You Can Avail via ICICI Direct Customer Care
- Trading & Demat Account Issues: Login errors, password reset, frozen accounts
- Mutual Fund Queries: Purchase, redemption, SIP issues
- Equity & Derivatives Trading Help
- Tax Reports & Statements
- KYC Updates & Document Upload Help
- ICICI Direct Customer Login Troubleshooting
ICICI Direct Branch Services
If you’re searching for ICICI Direct Branch Near Me, you can walk in for:
- KYC and account setup
- Investment advice
- In-person trading help
- Tax certificate downloads
- Document verification
Branches are typically open from 9:30 AM to 4:30 PM on weekdays.
Digital Services via Customer Login
Once logged in, users can access multiple online features:
- View real-time stock prices
- Make investments in mutual funds, bonds, IPOs
- Access portfolio performance
- Download account statements
- Track and modify trades
ICICI Direct Secure Login Best Practices
To ensure safe online investing:
- Never share login credentials
- Always log out after use
- Use ICICI Direct Login with OTP for additional security
- Enable two-factor authentication where possible
Frequently Asked Questions (FAQ)
What is the ICICI Direct customer care number?
You can call 1800-102-4242 (toll-free) or +91-22-28307777 for trading and investment-related support.
How do I login to my ICICI Direct account?
Visit www.icicidirect.com, click on ‘Login’, and enter your User ID and password. You can also use the login with OTP option for secure access.
How do I find an ICICI Direct branch near me?
Use the branch locator tool on the ICICI Direct website or search “ICICI Direct Near Me” on Google Maps.
Can I email ICICI Direct customer care?
Yes, for general queries email customercare@icicidirect.com. For escalations, use headservice@icicidirect.com.
What to do if I forget my login password?
Click on ‘Forgot Password’ on the login page and follow the prompts. Alternatively, use ICICI Direct login with OTP.
Is ICICI Direct login secure?
Yes, it offers encrypted login, OTP authentication, and session tracking to protect your account.
What is ICICI Bank Direct Login?
It is a linked login facility for users who have both ICICI Bank and ICICI Direct accounts for seamless fund transfers and integrated services.
Can I reach ICICI Direct support 24×7?
Phone and branch support is available during market hours. For after-hours queries, email or online form submission is recommended.
How can I track my application or service request?
Use the ICICI Direct Application Tracker on their official site with your service request number.