Star Health Insurance Customer Care Numbers | 1800 425 2255

Star Health Insurance Customer Care Numbers | 1800 425 2255

About: Star Health and Allied Insurance Co Ltd is an Indian multinational health insurance company headquartered in Tamil Nadu, Chennai. The company provides health, personal accident, and overseas travel insurance services directly as well as through various channels like agents, brokers, and online.

 

Star Health Insurance Customer Care Numbers

Star Health Insurance Covid-19 Helpline

• 7676-905-905 (8 am to 10 pm on all days)

  
  

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Important Links

• Contact Form
• Customer Support
• Branches
• Network Hospitals & Labs
• Claim Helpdesk

Grievance Redressal Process

Level 1

• • Contact details of the Grievance officer of the policy servicing office.
  • Contact details of the Grievance officer (Coordinator) of your ZO/AO.

Zone Wise Grievance Co-Ordinators List
Zone	Contact Person	Designation	Contact No.	Email Id
Ahmedabad	Mr.Bhavya Shah	Senior Manager	9712943279	Bhavya.shah@starhealth.in
Bangalore	Ms.Usha / Mr.Chandru	Assistant Managers	9538509437 90089 91411	grievances.blr@starhealth.in
Bhopal	Ms Sonal Mudgal		9981407851	zuc.indore@starhealth.in
Chandigarh	Mrs. Mamta Gupta	Senior Manager	9988666168	mamta.gupta@starhealth.in
AO I Chennai	Mr. Nagasubramanian	Deputy Manager	9176614811	nagasubramanian.p@starhealth.in
AO II Chennai	Mr. Nagasubramanian	Deputy Manager	9176614811	nagasubramanian.p@starhealth.in
Pondicherry	Mr. Nagasubramanian	Deputy Manager	9176614811	nagasubramanian.p@starhealth.in
Coimbatore	Dr. D. Ramyadevi	Chief Manager	9159935994	ramyadevi.d@starhealth.in
AO I-Delhi	Mr. Anand Shakar	Manager	9818586116	zuhead.delhi@starhealth.in
AO-II Delhi	Mr. Anand Shakar	Manager	9818586116	zuhead.delhi@starhealth.in
Kerala	Mr. V Nandakumar	Asst.Manager	98460 75997	grievances.kl@starhealth.in
Hyderabad	Mr. Ravi Kumar	Asst. General Manager	9701377795	ravikumar.m@starhealth.in
Jaipur	Pankaj Pandey	Senior Manager	8949768310	pankaj.p@starhealth.in
Kolkata	Mr. Sudipta Paul	Manager	8981068200	sudipta.paul@starhealth.in
Bhubaneswar	Mrs. Bellar Ravi Parida	Assistant Manager	9861450367	bhubaneswar.ao@starhealth.in
Lucknow	Mr. Digvijay Tiwari	Assistant Manager	8765668174	legal.lucknow@starhealth.in
Ludhiana	Mr. Harpreet Singh	Senior Executive	9464594049	zuhead.ludhiana@starhealth.in
Madurai	Dr. Indira devi	Deputy General Manager	9940717356	indradevi.a@starhealth.in
Trichy	Mr.Raja.T	Medical head	9865479299	raja.t@starhealth.in
Mumbai	Ms.Sugandha Tendulkar	Manager	9699933359	s.tendulkar@starhealth.in
Pune	Mrs. Sushma Dhumal	Chief Manager	9881913911	sushma.jitendradhumal@starhealth.in

• Contact details of Office Locator.

Read more: HDFC ERGO General Insurance Toll Free Number

Star Health Insurance Customer Care Numbers | Level 2

• If you are not satisfied with our Zonal Grievance Coordinator’s response then Feel free to call at toll free number
  
  1800 425 2255 / 1800 102 4477.
• Register your grievance online.

Star Health Insurance Customer Care Numbers | Level 3

• Mrs. Radha Vijayaraghavan,
  
  Grievance Redressal Officer,
  
  Corporate Grievance Department,
  
  MKM Chambers,5th Floor,
  
  No.42, Kodambakkam High Road,Nungambakkam,
  
  Chennai 600034
  
  Direct : 044-2824 3925
  
  Mail Id:- gro@starhealth.in.
  
  Grievances@starhealth.in

Star Health Insurance Customer Care Numbers | Level 4

Insurance Regulatory Authority by registering your complaint with the IRDA Grievance Call Centre (IGCC), which can be accessed
through –

• Call 1800 4254 732 for voice calls
• Email at complaints@irda.gov.in

If you want to port your policy

Policy Cancellation Process

• Email at : support@starhealth.in by registered email id. For more info please visit: https://www.starhealth.in/free-look-period

Please note that the policy is subject to the “free look period” condition. As per this clause, a free look
period of 15 days from the date of receipt of the policy is available to customers to review the terms
and conditions of the policy. In case customer is not satisfied with the terms and conditions, customer
may seek cancellation of the policy and in such an event, the Company refund the premium paid after
adjusting the cost of pre-acceptance medical screening, if any, stamp duty charges, and proportionate
risk premium for the period on cover, provided no claim has been made until such cancellation.

Registered Office

Star Health and Allied Insurance Co Ltd
No 1, New Tank Street, Valluvarkottam
High Road, Nungambakkam, Chennai
-600034