Tata AIA Life Insurance Customer Care 1800 266 7780
Tata AIA Life Insurance Customer Care 1800 266 7780
Tata AIA Life Insurance Customer Care Number
TOLL FREE NUMBER(S):
- 1800-266-7780 (Customer Care)
- 1800-2222-3333 (Another No. For Customer Care)
- 1800-22-9966 (Only for Senior Citizen Policy Holder)
ALL INDIA NUMBER(S):
-
1860-266-9966 (For any enquiries, Mon-Sat- 10 am-7pm)
-
70456 69966 (WhatsApp Support)
-
+91-80-67603700 (Callers outside India only)
Information on SMS SMS To 5676799
Service | SMS to be sent |
---|---|
Reinvest – Dividend & Coupon (Mahalife & Mahalife Gold Customers) |
Reinvest Policy Number |
Mobile Number Registration | REG <space> 10 digit policy no <space> (Insured’s DOB in DDMMYYYY format) <space> (Sum Assured) |
Nav And Fund Value | NAV <space> 10 digit policy no |
Policy Information | POL <space> 10 digit policy no |
Email id updation | EMAIL <space> 10 digit policy no <space> email address |
Premium certificate | PCT <space> 10 digit policy no <space> email address (in case you wish to receive by email, else will be sent to your communication address) <space> financial year (yyyy-yyyy format) |
Renewal premium receipt | RPR <space> 10 digit policy no <space> email address (in case you wish to receive by email, or it will be sent to your communication address) |
Unit Statement | UST <space> 10 digit policy no <space> email address (in case you wish to receive by email, or it will be sent to your communication address) |
Helpline Shortcodes | To get the list of SMS shortcodes, please send HELP to 5676799 Summary of all short codes within 2 minutes |
User ID | UID <space> 10 digit policy no |
Credit Card Expiry Date | CED <space> 10 digit policy no <space> Last 4 digits of the credit card no <space>> new expiry date in MM/YY |
PAN | PAN<space> 10 Digit Policy no <space> PAN No |
Grievance Redressal Procedure
- First Call in 1-860-266-9966 (Local Charges Apply)
- You can also lodge complaint on mail ID “[email protected]“
- Write to
- Customer Service department
Tata AIA Life Insurance Company Ltd.,
9th Floor B- Wing, I-Think Techno Campus,
Behind TCS (Lodha), Pokhran Road No.2,
Thane (West), Mumbai – 400 607
- Customer Service department
- SMS SERVICE to 58888 to receive a call back
- Contact your Tata AIA Life agent / distributor
Step 1
- Ms. Prabha Menon (Head – Customer Service)
- Email to Head-Customer Service
- [email protected]
- Customer Service department
Tata AIA Life Insurance Company Ltd.,
9th Floor B- Wing, I-Think Techno Campus,
Behind TCS (Lodha), Pokhran Road No.2,
Thane (West), Mumbai – 400 607
- Respond to the Customer within 7 business days
Step 2
- Ms. Gayatri Nathan (EVP and Head of Operations)
- Write to Grievance Redressal Officer (GRO)
- Customer Service department
Tata AIA Life Insurance Company Ltd.,
9th Floor B- Wing, I-Think Techno Campus,
Behind TCS (Lodha), Pokhran Road No.2,
Thane (West), Mumbai – 400 607
- Customer Service department
- Respond to the Customer within 7 business days
Grievance Redressal Officer
Branch | Zone Code | State | City | Greivance Redressal officer |
Land Line No | Branch |
---|---|---|---|---|---|---|
SU01 | West | Gujarat | Surat | Milap Mehta | 2616697902 | Surat – 3rd Flr Centuary Bldng |
BD02 | West | Gujarat | Baroda | Himanshu Patel | 2562334902 | Baroda – Racecourse |
SU07 | West | Gujarat | Bardoli | Sibu Thomas | 02622222612 | Bardoli branch |
NV03 | West | Gujarat | Navsari | Krunal Shukla | 02637 242510 | Navsari |
BV02 | West | Gujarat | Bhavnagar | Prashant Oza | 02782571254 | Bhavnagar – Atabhai Road |
BC02 | West | Gujarat | Bharuch | Nilanksh Jadhav | 02642246065 | Bharuch |
AN02 | West | Gujarat | Anand | Akash Giri | 02692232730 | Anand – Time Square |
KP02 | West | Maharashtra | Kolhapur | Satish Bhosale | 0231 -2666242 | Kolhapur – Kamal Complex |
PU02 | West | Maharashtra | Pune | Rakesh Nikam | 020-25648011 | Pune – Signature Building |
ST01 | West | Maharashtra | Satara | Jyostna Bhambal | 02162-237722 | Satara – Powai Naka |
PU01 | West | Maharashtra | Pune | Ganesh More | 020-41211610 | Pune – Kapil Towers |
SO02 | West | Maharashtra | Solapur | Sandip Kulkarni | 0217-2310523 | Solapur – Railway Lines |
NS02 | West | Maharashtra | Nasik | Nilesh Lavangade | 253-2315292 | Nasik – Patil Plaza |
AH01 | West | Gujarat | Ahmedabad | Ashutosh Hedamba | 079-66187117 | Ahmedabad – C G Road |
AH03 | West | Gujarat | Ahmedabad | Sreedivya Nair | 079-66053903 | Ahmedabad – Maninagar |
AH02 | West | Gujarat | Ahmedabad | Achyut Sutariya | 079-48903435 | Ahmedabad – Iscon Mall |
JG03 | West | Gujarat | Jamnagar | Bharat aen | 0288-2551180 | Jamnagar branch |
GN02 | West | Gujarat | Gandhinagar | Robin macwan | 079-23240620 | Gandhinagar branch |
MH03 | West | Gujarat | Mehsana | Dipakkumar Sharma | 0276-2243924 | Mehsana |
AH09 | West | Gujarat | Gandhidham | Kuldeep Vegad | 0283-6228841 | Gandhidham – MDS Enclave |
JC02 | West | Gujarat | Junagadh | Vivek Mehta | 0285-2673605 | Junagadh |
RK01 | West | Gujarat | Rajkot | Kundkiran Gandhi | 0281-2468365 | Rajkot – Jagnath Plot |
AH10 | West | Gujarat | Ahmedabad | Vipin Jain | 079-48903034 | Ahmedabad – C G Road |
BM02 | West | Madhya Pradesh | Bhopal | Shailesh Yadav | 0755-2555913 | Bhopal – MP Nagar |
RI04 | West | Chhattisgarh | Bhilai | Ravi Patel | 0788-2350900 | Bhilai-Shivnath Complex |
ID04 | West | Madhya Pradesh | Indore | Prafull maroliya | 0731-2532281 | Indore Branch |
JB01 | West | Madhya Pradesh | Jabalpur | Abhijit Ninawe | 0761-2405884 | Jabalpur – Bhavani Plaza |
KQ01 | West | Chhattisgarh | Korba | Amiya Kumar Nayak | 07759-245983 | Korba |
RI01 | West | Chhattisgarh | Raipur | Yugal Sahu | 0771-2227790 | Raipur – G. E. Road |
BP02 | West | Chhattisgarh | Bilaspur | Devendra Katailiha | 07752-406601 | Bilaspur -Rama Port |
DM02 | West | Chhattisgarh | Dhamteri | Harish Kumar | 07722-235245 | Dhamteri branch |
MU21 | West | Maharashtra | Mumbai | Mansi Dighe | 022-28661525 | Mumbai – Orchid plaza |
MU03 | West | Maharashtra | Mumbai | Augustine D’souza | 022-66516002 | Mumbai – Marathon Futurex |
MU34 | West | Maharashtra | Kalyan(W) | Vinod Udhawani | 8657571501 | Mumbai-Kalyan |
MU05 | West | Maharashtra | Mumbai | Augustine D’souza | 022-67654127 | Mumbai – Khar |
JD01 | West | Rajasthan | Jodhpur | Subhash Naval | 0291-2771802 | Jodhpur – 5th Avenue |
JA01 | West | Rajasthan | Jaipur | Brajendra Singh | 0141-2365573 | Jaipur – Tonk Road |
MU40 | West | Maharashtra | Mumbai | Ajit More | 022-28460471 | Kandivali |
KT03 | West | Rajasthan | Kota | Ashwani Gupta | 0744-2500946 | Kota |
MU23 | West | Maharashtra | Mumbai | Bhavesh Panchal | 022-21741901 | Thane – Khopat |
MU24 | West | Maharashtra | Mumbai | Vinod Kadu | 022-21022387 | Mumbai – Ghatkopar |
MU25 | West | Maharashtra | Mumbai | Reetu Singh | 022-27810188 | Mumbai Vashi -Real Tech Park |
MU41 | West | Maharashtra | Vasai | Rakesh Dhure | 9870684801 | Vasai |
MU35 | West | Maharashtra | Mumbai | Mahendra Sakpal | 022-25220680 | Mumbai – Chembur |
MU01 | West | Maharashtra | Mumbai | Prashant Gholap | 022-67060334 | Mumbai – Simran |
SK01 | West | Rajasthan | Sikar | Vikas Pareek | 01572-250066 | Sikar – Jogani Sadan |
UR02 | West | Rajasthan | Udaipur | Vijaydeepsingh Rathore | 0294-2421735 | Udaipur – BN College Road |
NA01 | West | Maharashtra | Nagpur | Priya Katerpawar | 7058444496 | Nagpur – Lotus |
WR02 | South | Telangana | Warangal | Madhusudhan Sriramoju | 8702548686 | Warangal – Hanamkonda |
HY01 | South | Telangana | Hyderabad | P. Tuljaram | 040 66747843 | Hyderabad – Begumpet Road |
VS02 | South | Andhra Pradesh | Vizag | KS Narasimhamurthy | 7825887965 | Vizag |
HY06 | South | Telangana | Hyderabad | Mummidi Srinivasarao | 7825887969 | Hyderabad- Kukatpally |
VI04 | South | Telangana | Karimnagar | Mahendar Jangiti | 7825887979 | Telangana-Karimnagar |
HY07 | South | Telangana | Hyderabad | Krishnakumar Konjeti | 7013385261 | Hyderabad – Himayat Nagar |
CH05 | South | Tamil Nadu | Chennai | Senguttuvel. S | 7825887733 | Chennai T Nagar |
CH01 | South | Tamil Nadu | Chennai | Rajesh Tandri | 7825887707 | Chennai – Annasalai |
VL02 | South | Tamil Nadu | Vellore | M Natarajan | 7825887798 | Vellore |
CH06 | South | Tamil Nadu | Chennai | Kamaleswaran K | 04423746663 | Chennai – Aminjikarai |
CB01 | South | Tamil Nadu | Coimbatore | M. Thiagarajan | 7825887704 | Coimbatore – Global Towers |
CH08 | South | Tamil Nadu | Chennai | B.Adinarayanan | 7825887745 | Chennai- Velachery |
SL02 | South | Tamil Nadu | Salem | M Nareshkumar | 7825887775 | Salem |
NK02 | South | Tamil Nadu | Namakkal | T Yuvaraja | 7824084510 | Namakkal |
ED02 | South | Tamil Nadu | Erode | R Yuvaraja | 7825887758 | Erode – DV Complex |
TS05 | South | Kerala | Thrissur | Renuka V | 7825887828 | Thrissur |
CO01 | South | Kerala | Kochi | Vineetha Menon | 7825887805 | Cochin – MG Road |
CO02 | South | Kerala | Kochi | Riju George | 7825887815 | Cochin – Palarivattom |
TV01 | South | Kerala | Thiruvananthapura | Rinosh Mathew | 7824848951 | mTrivandrum – Pattom |
KY01 | South | Kerala | Kottayam | Biju Aravind | 7825887833 | Kottayam – Karimattam Plaza |
PH02 | South | Kerala | Pathanamthitta | K S Anish | 7825887835 | Pathanamthitta – Alukas Bldng |
TA03 | South | Kerala | Tiruvalla | Tuttu George | 7824084518 | Thiruvalla |
CT03 | South | Kerala | Calicut | Navajith P | 7825887818 | Calicut |
KM02 | South | Kerala | Kollam | Harish Prasad R | 7825887848 | Kollam – Residency Road |
MD02 | South | Tamil Nadu | Madurai | karthikeyan S | 7825887765 | Madurai |
TR01 | South | Tamil Nadu | Trichy | R Gobinath | 7825887785 | Trichy – Premier Plaza |
TJ02 | South | Tamil Nadu | Tanjore | Edwin Anand | 7825887781 | Tanjore |
NG01 | South | Tamil Nadu | Nagercoil | Hariram JS | 4652425332 | Nagercoil – Court Road |
CI01 | South | Tamil Nadu | Chidambaram | S Manikandan | 7825887748 | Chidambaram – Faisal Tower |
TU02 | South | Tamil Nadu | Tirunelveli | K Shakthivel | 7825887794 | Tirunelveli |
DI01 | South | Tamil Nadu | Dindigul | R Saravanan | 7825887752 | Dindigul – Varadharaj Complex |
PY02 | South | Pondicherry (UT) | Pondicherry | R Gnanaprakasam | 7825887802 | Pondicherry – Mudaliar Pettai |
KV01 | South | Tamil Nadu | Karur | N Prabhu | 7825887762 | Karur – Padma Towers |
KK02 | South | Tamil Nadu | KaraikKudi | R Dinesh | 7825887985 | KaraikKudi |
MG03 | South | Karnataka | Mangalore | Nithin Kumar B P | 7825887947 | Mangalore – Balmatta Road |
BG06 | South | Karnataka | Bangalore | Rithesh K | 7825887935 | Bengaluru – Jayanagar |
PK02 | South | Kerala | Palakkad | Arunkrishna P A | 7825887838 | Palakkad |
MY03 | South | Karnataka | Mysore | Amith M B | 7825887953 | Mysore-Sarvashree Arcade |
BG09 | South | Karnataka | Bangalore | Shivakumar L | 7825887923 | Bangalore – Vijaynagar |
BG02 | South | Karnataka | Bangalore | RENJITH MA | 080 66647502 | Bangalore – Koramangla |
UD01 | South | Karnataka | Udupi | Chandrakeerthi Jain | 7825887957 | Udupi – Court Road |
ML01 | South | Kerala | Malappuram | Anse Raheem | 7825887982 | Kerala-Malappuram |
KR03 | South | Kerala | Kannur | Jithesh P | 7824084520 | Kannur |
CT04 | South | Kerala | Vadagara | Pragin V K | 7825887822 | Vadagara |
BG01 | South | Karnataka | Bangalore | ANIL KUMAR P | 7825887857 | Bangalore – Richmond Road |
VI03 | South | Andhra Pradesh | Vijaywada | N.KALYAN KUMAR | 7825887961 | Vijaywada |
BU02 | South | Karnataka | Belgaum | HARINATH K | 7824848960 | Belgaum |
NL03 | South | Andhra Pradesh | Nellore | P.SURESH BABU | 7825880121 | Nellore |
ON02 | South | Andhra Pradesh | Ongole | N.SUDHEER BABU | 7825880120 | Ongole |
GR03 | South | Andhra Pradesh | Guntur | GOUSE BIAG | 7825880126 | Guntur |
TI03 | South | Andhra Pradesh | Tirupati | JAHANGEER AHMAD SHAIK | 7825880123 | Tirupati |
CR01 | South | Andhra Pradesh | Chittoor | R.NAVEEN KUMAR REDDY | 08572231012 | Chittoor – Palli |
BG07 | South | Karnataka | Bangalore | NAGARJUNA THUPAKULA | 7825887942 | Bangalore – Sahakarnagar |
BG08 | South | Karnataka | Bangalore | Dhayanand C | 7825887925 | Bangalore-Indiranagar |
HB03 | South | Karnataka | Hubli | SHIVAPRASAD S HIRAMATH | 08362251129 | Hubli – New Cotton Market |
CG03 | North | Chandigarh (UT) | Chandigarh | Ashish Lakhanpal | 0172-4689489 | Chandigarh – Sector 43B |
DR02 | North | Uttaranchal | Dehradun | Shikha Sharma | 0135-2745822 | Dehradun – New Cantt Road |
AM02 | North | Punjab | Amritsar | Anil Thakur | 8448485203 | Amritsar – Ranjit Avenue |
LD02 | North | Punjab | Ludhiana | Shivender Rana | 0161-5092502 | Ludhiana – Mall Road |
MN01 | North | Uttar Pradesh | Muzzafarnagar | Mohit Gupta | 0131-2436671 | Muzaffarnagar – Omega Hotel |
JN02 | North | Punjab | Jalandhar | Pradeep Singh | 0181-5021901 | Jalandar – Gauri Tower |
DR03 | North | Uttaranchal | Haridwar | Amit Singh | 01334-222014 | Haridwar |
SH02 | North | Uttar Pradesh | Saharanpur | Vishal Bhatnagar | 7518802177 | Saharanpur |
MI02 | North | Himachal Pradesh | Mandi | Tarun Goel | 7824057422 | Mandi |
PA04 | North | Punjab | Pathankot | Anu Thangria | 7824057424 | Pathankot |
ME02 | North | Uttar Pradesh | Meerut | Ankur Mishra | 0121-4304334 | Meerut – Shri Nath Complex |
MD03 | North | Uttar Pradesh | Moradabad | Sulabh Agarwal | 0591-2413020 | Moradabad |
VR02 | North | Uttar Pradesh | Varanasi | Saurabh Kumar Srivastava | 0542-2220277 | Varanasi – Banaras Towers |
AL02 | North | Uttar Pradesh | Allahabad | Akash Shukla | 8448485194 | Allahabad – Vinayak Tower |
LU04 | North | Uttar Pradesh | Lucknow | Ausaf Khan | 9076557986 | Lucknow |
GK03 | North | Uttar Pradesh | Gorakhpur | Sayeed Uzzaman | 0551-2205275 | Gorakhpur – Pratibha Complex |
FZ01 | North | Uttar Pradesh | Faizabad | Santosh Pandey | 05278-220584 | Faizabad – Mehramt Plaza |
LU03 | North | Uttar Pradesh | Lucknow | Santosh Kumar | 9076557984 | Lucknow – Ratan Square |
SJ02 | North | Uttar Pradesh | Shahjahanpur | Sulabh Agarwal1 | 7518802178 | Shahjahanpur |
KU02 | North | Uttar Pradesh | Kanpur | Paritosh Kumar Mishra | 9076557985 | Kanpur – Padam Tower |
BR04 | North | Uttar Pradesh | Bareilly | Talib Husain | 0581-2510616 | Bareilly CB |
JS02 | North | Uttar Pradesh | Jhansi | Animesh Das | 7518802179 | Jhansi |
ND15 | North | Haryana | Gurgaon | Manoj Rout | 8448185205 | Gurugram |
ND11 | North | Delhi (UT) | Delhi | Sidharth Kaul | 011-26924637 | Delhi – New Friends Colony |
ND03 | North | Uttar Pradesh | Ghaziabad | Jagjit Sahani | 8448485202 | PacificBusinessPark-Sahibabad |
FB02 | North | Haryana | Faridabad | Priya Shovpern | 1292429889 | Faridabad – Sector 16 |
ND26 | North | Delhi (UT) | Janakpuri | Pradeep Anthwal | 01125522262 | Delhi Janakpuri |
ND13 | North | Delhi (UT) | Delhi | Puneet Madan | 1140753034 | Delhi – Pusa Road |
DW02 | North | Delhi (UT) | Delhi | Sumit Khanna | 8448485200 | New Delhi – Dwarka |
ND12 | North | Delhi (UT) | Delhi | Amit Saxena | 1127648623 | New Delhi – Rohini |
ND27 | North | Delhi (UT) | Delhi | Mukesh Bishnoi | 8448389123 | Delhi-Noida |
ND28 | North | Delhi (UT) | Delhi | Bharat Bilochi | 8448485211 | Delhi – Pearl Omaxe Plaza |
ND29 | North | Delhi (UT) | Karkarduma | Lalit Sandal | 8448485206 | Karkarduma |
HS01 | North | Haryana | Hissar | Gaurav Pahwa | 01662-250703 | HISSAR (JSO) |
KL01 | North | Haryana | Karnal | Harish Soni | 0184-2265055 | Karnal – 1st Floor Sector 12 |
NW01 | North | Haryana | Narwana | Parveen Kumar | 01684-241604 | Narwana |
PA03 | North | Punjab | Patiala | Kulbir Singh | 0175-5007032 | Patiala |
RE01 | North | Haryana | Rewari | Sumit Soni | 01274-222020 | Rewari |
JI01 | North | Haryana | Jind | Arjun Singh Gaba | 01681-247040 | Jind – 1 |
SY01 | North | Haryana | Sirsa | Gourav Setia | 8448485207 | Sirsa |
BT02 | North | Punjab | Bhatinda | Vikas Verma | 0164-5000304 | Bhatinda |
BN02 | North | Haryana | Bhiwani | Vikas Goyal | 01664-252239 | Bhiwani |
RH01 | North | Haryana | Rohtak | Karamveer Sharma | 01262-246013 | Rohtak – Shivalik Apt |
PT01 | North | Bihar | Bihar Shariff | Aman Kumar | 0612 – 2323142 | Patna – Ashiana Chambers |
AG02 | North | Uttar Pradesh | Agra | Kapil Talwar | 0562 – 2521215 | Agra – Sanjay Place |
MZ02 | North | Bihar | Muzaffarpur | Akhilesh Tiwari | 0621 – 2241345 | Muzaffarpur-2 fl OmShnti Cmplx |
GY04 | North | Bihar | Gaya | Ajay Kumar | 0631 – 2222408 | Gaya |
BI07 | North | Bihar | Bhagalpur | Udhay Shankar Singh | 0641 – 2420181 | Bhagalpur – Angar Complex |
CP02 | North | Bihar | Chapra | Vishal Gupta | 06152 – 245094 | Chapra |
AD01 | North | Uttar Pradesh | Aligarh | Santosh Kumar Yadav | 8448485195 | Aligarh – Bhalla Complex |
BI01 | North | Bihar | Bihar | Reetendra Kumar | 06243 – 220407 | Begusarai – Radha Krishna Mkt |
MT02 | North | Uttar Pradesh | Mathura | Prakash Chandra | 7518802181 | Mathura |
RN01 | East | Jharkhand | Ranchi | Rana Pratap | 0651-2220079 | Ranchi – MR Tower |
BO02 | East | Jharkhand | Bokaro | SANTOSH KUMAR | 06542-231188 | Bokaro – Hindustan Auto Agency |
BH01 | East | Orissa | Bhubhaneshwar | DEVYANEE DASH | 0674-2571319 | Bhubhaneshwar – Centre Point |
JP02 | East | Orissa | Jajpur | GOUTAM PARMANIK | 06726-221236 | Jajpur Road |
CK01 | East | Orissa | Cuttack | AMITA SWAIN | 0671-2346407 | Cuttack – Madhupatna |
BH07 | East | Orissa | Berhampur | Ajit Patnaik | 0680-2228053 | Berhampur – Dharma Nagar |
JM01 | East | Jharkhand | Jamshedpur | ANSHUMAN SARANGI | 0657-2317174 | Jamshedpur – Voltas House |
DB01 | East | Jharkhand | Ranchi | AMIT AGARWAL | 0326-2301238 | Dhanbad – Bank More |
HZ02 | East | Jharkhand | Hazaribagh | Suraj Lohra | 06546-223054 | Hazaribagh – Kali Bari |
BH08 | East | Orissa | Baripada | BIPLAB DAS | 06792-256782 | Baripada |
KE03 | East | Orissa | Keonjhar | Sarbeswar Sahoo | 06766-253336 | Kendujhar |
BH10 | East | Orissa | Jharsuguda | PRAVASH CHANDRA MOHANTY | 06645-272286 | Jharsuguda |
BH09 | East | Orissa | Bhadrak | RAGHUNATH PANDA | 06784-251133 | Bhadrak |
GI02 | East | Jharkhand | Deogarh | SUDHIR KUMAR SINGH | 06432-240063 | Deoghar |
DB03 | East | Jharkhand | Daltonganj | CHANDRA PRAKASH | 06562-230016 | Daltangonj |
RA02 | East | Orissa | Rourkela | SAMIR GARNAIK | 0661-2400016 | Rourkela – Tulasi Complex |
SB03 | East | Orissa | Sambalpur | SWARUP MISHRA | 06632-541447 | Sambalpur |
BR01 | East | Orissa | Balasore | PRABHAS KUMAR ROUT | 06782-240034 | Balasore – Subhra Plaza |
BW01 | East | West Bengal | Burdwan | PRATIK SAMANTA | 3422646371 | Burdwan – Gopal Bhawan |
AS02 | East | West Bengal | Asansol | SAMIRON GHOSH | 3412300333 | Asansol |
SP01 | East | West Bengal | Sreerampur | Sukanta Paul | 03326626203 | Sreerampur |
DU01 | East | West Bengal | Durgapur | Suvro Pratihar | 3432543509 | Durgapur – City Center |
BB01 | East | West Bengal | Bankura | Sandip Mandal | 3242241167 | Bankura – Nutan Chati |
KO29 | East | West Bengal | Mecheda | Tanmoy Das | 03228232040 | Mecheda |
AS03 | East | West Bengal | Chinsurah | Saikat Dhara | 3326865841 | Chinsurah |
KO14 | East | West Bengal | Kolkata | Tridip Das | 033 25922001 | Kolkata – Barrackpore |
KO09 | East | West Bengal | Kolkata | Avik Raychaudhuri | 033 24403515 | Kolkata – Gariahat |
KO03 | East | West Bengal | Kolkata | Saurav Chakraborty | 033 22628721 | Kolkata – Mangoe Lane |
KO17 | East | West Bengal | Kolkata | Sandipan Kundu | 033 66211404 | Kolkata – Dunlop |
BS02 | East | West Bengal | Barasat | Shyamal Acharjee | 033 25240403 | Barasat |
KO27 | East | West Bengal | Barasat | Puspen Samantaray | 033 23587610 | Salt Lake |
GU02 | East | Assam | Guwahati | Pabitra Gogoi | 0361 2340968 | Guwahati – Mega Plaza |
IM01 | East | Manipur | Imphal | Urikhembam Subashchandra Singh | 03852440831 | Imphal |
AT01 | East | Tripura | Agartala | Sujoy Saha | 03812388938 | Agartala – Mantri Road |
SC01 | East | Assam | Silchar | Sujoy Das Purkayastha | 03842260429 | Silchar – Shyama Prasad |
BQ01 | East | Assam | Bongaigaon | Hrishikesh Kalita | 03664224023 | Bongaigaon – Chatuguri Road |
SG01 | East | West Bengal | Siliguri | Avisek Talukdar | 0353 2970602 | Siliguri – PCM Tower |
BQ03 | East | Assam | Shibsagar | Jitumoni Das | 03661-270017 | Kokrajhar – Abhi Complex |
NO01 | East | Assam | Nagaon | Bishwajit Pathak | 03672 251988 | Nagaon – Jaya Complex |
SZ02 | East | Assam | Shibsagar | Pranjal Koushik | 03772 – 232026 | Sibsagar |
LK02 | East | Assam | Lakhimpur | Jyotish Gogoi | 03752-244616 | Lakhimpur |
JR01 | East | Assam | Jorhat | Sagar Chatterjee | 7002574206 | Jorhat – KB Road |
GU06 | East | Assam | Tinsukhia | Parsha Purbo Bordoloi | 0374 2334549 | Tinsukia |
KO02 | East | West Bengal | Kolkata | Amit Paul | 03364994037 | Kolkata – Kankurgachi BA |
KH01 | East | West Bengal | Kharagpur | Kuladip Kar | 03222225015 | Kharagpur – Kasum Apartment |
GT01 | East | West Bengal | Ghatal | Kamlesh Pandit | 03225255703 | Ghatal – Raj Palace |
HL01 | East | West Bengal | Haldia | Debasish Mondal | 03224274043 | Haldia |
KO16 | East | West Bengal | Kolkata | Partha Mukherjee | 03364512066 | Kolkata – New Alipore UTI Bldg |
KO01 | East | West Bengal | Kolkata | Saptarsi Halder | 03366219140 | Kolkata – Horizon |
HW02 | East | West Bengal | Howrah | Amit Saha | 03326661131 | Howrah |
KO28 | East | West Bengal | Contai | Amit Ghosh | 03220256703 | Contai |
KO30 | East | West Bengal | Kolkata | Ipshita Chakraborty | 03322870599 | Kolkata – HNI |
ZO01 | East | West Bengal | Kolkata | Sandipan Paul | NA | Kolkata – Kishore Bhavan |
KA01 | South | Telangana | Kodad | Lakshman Pendayla | NA | Kodad |
SR01 | South | Telangana | Secunderabad | Sampath Manepalli | 7825887975 | Secunderabad – Dilsukhnagar |
GO03 | West | Goa | Goa | Joseph Cardozo | NA | Goa |
PU10 | West | Maharashtra | Pune | Pravin Jakate | NA | Pune – Satara Road |
AU03 | West | Maharashtra | Aurangabad | Kiran Tiwari | NA | Aurangabad |
HY05 | South | Telangana | Secunderabad | Sainath BS | 040 27802215 | Secunderabad – Westside Buildi |
DH02 | East | Assam | Dibrugarh | Anurag Kalita | NA | Dibrugarh |
VP03 | West | Gujarat | Vapi | Sohil Chamadia | NA | Vapi |
TV05 | South | Kerala | Thiruvananthapur | Arun S | 7824848952 | Thiruvananthapuram- M. G. Roa |
PU11 | West | Maharashtra | Pune | Mangesh Harsulkar | NA | Pune- Baner Road |
PU08 | West | Maharashtra | Pune | Vishal Kulkarni | NA | Pune- Pimpri-Chinchwad |
Step 3
Insurance Ombudsman
- Customers may represent the case to the Ombudsman for Redressal of their grievance post 30 days
Ombudsman Officers
Executive Council Of Insurers
Shri B. C. Patnaik, Secretary General
Smt Poornima Gaitonde, Secretary
3Rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai – 400 054.
Tel.: 022-69038801/ 022-69038803/ 022-69038804/ 022-69038805/
022-69038806/ 022-69038807/ 022-69038808/ 022-69038809
Email: [email protected]
Names of Ombudsman And Addresses of Ombudsman Centres
Office Details | Jurisdiction of Office Union Territory,District) |
---|---|
Ahmedabad – Shri Kuldip Singh Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad – 380 001.Tel.: 079-25501201/ 079-25501202/ 079-25501205/ 079-25501206 Email: [email protected] |
Gujarat, Dadra & Nagar Haveli, Daman and Diu. |
Bengaluru – Smt. Neerja Shah Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078.Tel.: 080-26652048 / 080-26652049 Email: [email protected] |
Karnataka. |
Bhopal – Shri Guru Saran Shrivastava Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal – 462 003.Tel.: 0755-2769201 / 0755-2769202 Fax: 0755-2769203 Email: [email protected] |
Madhya Pradesh Chattisgarh. |
Bhubneshwar – Shri Suresh Chandra Panda Office of the Insurance Ombudsman, 62, Forest park, Bhubneshwar – 751 009.Tel.: 0674-2596461 / 0674-2596455 Fax: 0674-2596429 Email: [email protected] |
Orissa. |
Chandigarh – Dr. Dinesh Kumar Verma Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 – D, Chandigarh – 160 017.Tel.: 0172-2706196 / 0172-2706468 Fax: 0172-2708274 Email: [email protected] |
Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh. |
Chennai – Shri M. Vasantha Krishna Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai – 600 018.Tel.: 044-24333668 / 044-24335284 Fax: 044-24333664 Email: [email protected] |
Tamil Nadu, Pondicherry Town and Karaikal (which are part of Pondicherry). |
Delhi – Shri Sudhir Krishna Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002.Tel.: 011-23232481/ 011-23213504 Email: [email protected] |
Delhi. |
Guwahati – Shri Kiriti .B. Saha Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati – 781001(ASSAM).Tel.: 0361-2632204 / 0361-2602205 Email: [email protected] |
Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. |
Hyderabad – Shri I. Suresh Babu Office of the Insurance Ombudsman, 6-2-46, 1st floor, “Moin Court”, Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad – 500 004.Tel.: 040-67504123 / 040-23312122 Fax: 040-23376599 Email: [email protected] |
Andhra Pradesh, Telangana, Yanam and part of Territory of Pondicherry. |
Jaipur – Smt. Sandhya Baliga Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur – 302 005.Tel.: 0141-2740363 Email: [email protected] |
Rajasthan. |
Ernakulam – Ms. Poonam Bodra Office of the Insurance Ombudsman, 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam – 682 015.Tel.: 0484-2358759 / 0484-2359338 Fax: 0484-2359336 Email: [email protected] |
Kerala, Lakshadweep, Mahe-a part of Pondicherry. |
Kolkata – Shri P. K. Rath Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, Kolkata – 700 072.Tel.: 033-22124339 / 033-22124340 Fax : 033-22124341 Email: [email protected] |
West Bengal, Sikkim, Andaman & Nicobar Islands. |
Lucknow -Shri Justice Anil Kumar Srivastava Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow – 226 001.Tel.: 0522-2231330 / 0522-2231331 Fax: 0522-2231310 Email: [email protected] |
Districts of Uttar Pradesh : Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. |
Mumbai – Shri Milind A. Kharat Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai – 400 054.Tel.: 022-26106552 / 022-26106960 Fax: 022-26106052 Email: [email protected] |
Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane. |
Noida – Shri Chandra Shekhar Prasad Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301.Tel.: 0120-2514250 / 0120-2514252 / 0120-2514253 Email: [email protected] |
State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. |
Patna – Shri N. K. Singh Office of the Insurance Ombudsman, 1st Floor,Kalpana Arcade Building,, Bazar Samiti Road, Bahadurpur, Patna 800 006.Tel.: 0612-2680952 Email: [email protected] |
Bihar, Jharkhand. |
Pune – Shri Vinay Sah Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030.Tel.: 020-41312555 Email: [email protected] |
Maharashtra, Area of Navi Mumbai and Thane excluding Mumbai Metropolitan Region. |
NRI Support
Phone Number
080-67603700 (Monday to Saturday 9.00 am to 9.00 pm IST)
Email ID
Address
- Tata AIA Life Insurance Company Limited,
B- wing, 9th Floor, I-Think Techno Campus,
Behind TCS, Pokhran Road No.2,
Close to Eastern Express Highway,
Thane(West) – 400 607.
Customer Services Team Address
Tata AIA Life Insurance Company Limited,
B- wing, 9th Floor,
I-Think Techno Campus,
Behind TCS, Pokhran Road No.2,
Close to Eastern Express Highway,
Thane(West) – 400 607.
Registered & Corporate Office Address
Tata AIA Life Insurance Company Ltd.
14th Floor, Tower A, Peninsula Business Park
Senapati Bapat Marg, Lower Parel
Mumbai 400013, Maharashtra
Support Hours
10.00 am to 7.00 pm , Monday to Saturday