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    Tata AIA Life Insurance Customer Care 1800 266 7780

    Mr. KumarBy Updated:No Comments18 Mins Read

    Tata AIA Life Insurance Customer Care 1800 266 7780

     

    Tata AIA Life Insurance Customer Care 1800 266 7780
    Tata AIA Life Insurance Customer Care 1800 266 7780

    Tata AIA Life Insurance Customer Care Number

    TOLL FREE NUMBER(S):

    • 1800-266-7780 (Customer Care)
    • 1800-2222-3333 (Another No. For Customer Care)
    • 1800-22-9966 (Only for Senior Citizen Policy Holder)

    ALL INDIA NUMBER(S):

    • 1860-266-9966 (For any enquiries, Mon-Sat- 10 am-7pm)

    • 70456 69966 (WhatsApp Support)

    • +91-80-67603700 (Callers outside India only)

     Information on SMS SMS To 5676799

    Service SMS to be sent
    Reinvest – Dividend & Coupon
    (Mahalife & Mahalife Gold Customers)    		 Reinvest Policy Number
    Mobile Number Registration REG <space> 10 digit policy no <space>
    (Insured’s DOB in DDMMYYYY format)
    <space> (Sum Assured)
    Nav And Fund Value NAV <space> 10 digit policy no
    Policy Information POL <space> 10 digit policy no
    Email id updation EMAIL <space> 10 digit policy no <space> email address
    Premium certificate PCT <space> 10 digit policy no <space> email address
    (in case you wish to receive by email, else will be sent to
    your communication address) <space> financial year
    (yyyy-yyyy format)
    Renewal premium receipt RPR <space> 10 digit policy no <space> email address
    (in case you wish to receive by email, or it will be sent
    to your communication address)
    Unit Statement UST <space> 10 digit policy no <space> email address
    (in case you wish to receive by email, or it will be sent
    to your communication address)
    Helpline Shortcodes To get the list of SMS shortcodes, please send
    HELP to 5676799 Summary of all short codes within
    2 minutes
    User ID UID <space> 10 digit policy no
    Credit Card Expiry Date CED <space> 10 digit policy no <space> Last 4 digits of
    the credit card no <space>> new expiry date in MM/YY
    PAN PAN<space> 10 Digit Policy no <space> PAN No

    Grievance Redressal Procedure

    • First Call in 1-860-266-9966 (Local Charges Apply)
    • You can also lodge complaint on mail ID “[email protected]“
    • Write to
      • Customer Service department
        Tata AIA Life Insurance Company Ltd.,
        9th Floor B- Wing, I-Think Techno Campus,
        Behind TCS (Lodha), Pokhran Road No.2,
        Thane (West), Mumbai – 400 607
    • SMS SERVICE to 58888 to receive a call back
    • Contact your Tata AIA Life agent / distributor

    Step 1

    • Ms. Prabha Menon (Head – Customer Service)
    • Email to Head-Customer Service
      • [email protected]
      • Customer Service department
        Tata AIA Life Insurance Company Ltd.,
        9th Floor B- Wing, I-Think Techno Campus,
        Behind TCS (Lodha), Pokhran Road No.2,
        Thane (West), Mumbai – 400 607
    • Respond to the Customer within 7 business days

    Step 2

    • Ms. Gayatri Nathan (EVP and Head of Operations)
    • Write to Grievance Redressal Officer (GRO)
      • Customer Service department
        Tata AIA Life Insurance Company Ltd.,
        9th Floor B- Wing, I-Think Techno Campus,
        Behind TCS (Lodha), Pokhran Road No.2,
        Thane (West), Mumbai – 400 607
    • Respond to the Customer within 7 business days

    Grievance Redressal Officer

    Branch Zone Code State City Greivance Redressal
    officer    		 Land Line No Branch
    SU01 West Gujarat Surat Milap Mehta 2616697902 Surat – 3rd Flr Centuary Bldng
    BD02 West Gujarat Baroda Himanshu Patel 2562334902 Baroda – Racecourse
    SU07 West Gujarat Bardoli Sibu Thomas 02622222612 Bardoli branch
    NV03 West Gujarat Navsari Krunal Shukla 02637 242510 Navsari
    BV02 West Gujarat Bhavnagar Prashant Oza 02782571254 Bhavnagar – Atabhai Road
    BC02 West Gujarat Bharuch Nilanksh Jadhav 02642246065 Bharuch
    AN02 West Gujarat Anand Akash Giri 02692232730 Anand – Time Square
    KP02 West Maharashtra Kolhapur Satish Bhosale 0231 -2666242 Kolhapur – Kamal Complex
    PU02 West Maharashtra Pune Rakesh Nikam 020-25648011 Pune – Signature Building
    ST01 West Maharashtra Satara Jyostna Bhambal 02162-237722 Satara – Powai Naka
    PU01 West Maharashtra Pune Ganesh More 020-41211610 Pune – Kapil Towers
    SO02 West Maharashtra Solapur Sandip Kulkarni 0217-2310523 Solapur – Railway Lines
    NS02 West Maharashtra Nasik Nilesh Lavangade 253-2315292 Nasik – Patil Plaza
    AH01 West Gujarat Ahmedabad Ashutosh Hedamba 079-66187117 Ahmedabad – C G Road
    AH03 West Gujarat Ahmedabad Sreedivya Nair 079-66053903 Ahmedabad – Maninagar
    AH02 West Gujarat Ahmedabad Achyut Sutariya 079-48903435 Ahmedabad – Iscon Mall
    JG03 West Gujarat Jamnagar Bharat aen 0288-2551180 Jamnagar branch
    GN02 West Gujarat Gandhinagar Robin macwan 079-23240620 Gandhinagar branch
    MH03 West Gujarat Mehsana Dipakkumar Sharma 0276-2243924 Mehsana
    AH09 West Gujarat Gandhidham Kuldeep Vegad 0283-6228841 Gandhidham – MDS Enclave
    JC02 West Gujarat Junagadh Vivek Mehta 0285-2673605 Junagadh
    RK01 West Gujarat Rajkot Kundkiran Gandhi 0281-2468365 Rajkot – Jagnath Plot
    AH10 West Gujarat Ahmedabad Vipin Jain 079-48903034 Ahmedabad – C G Road
    BM02 West Madhya Pradesh Bhopal Shailesh Yadav 0755-2555913 Bhopal – MP Nagar
    RI04 West Chhattisgarh Bhilai Ravi Patel 0788-2350900 Bhilai-Shivnath Complex
    ID04 West Madhya Pradesh Indore Prafull maroliya 0731-2532281 Indore Branch
    JB01 West Madhya Pradesh Jabalpur Abhijit Ninawe 0761-2405884 Jabalpur – Bhavani Plaza
    KQ01 West Chhattisgarh Korba Amiya Kumar Nayak 07759-245983 Korba
    RI01 West Chhattisgarh Raipur Yugal Sahu 0771-2227790 Raipur – G. E. Road
    BP02 West Chhattisgarh Bilaspur Devendra Katailiha 07752-406601 Bilaspur -Rama Port
    DM02 West Chhattisgarh Dhamteri Harish Kumar 07722-235245 Dhamteri branch
    MU21 West Maharashtra Mumbai Mansi Dighe 022-28661525 Mumbai – Orchid plaza
    MU03 West Maharashtra Mumbai Augustine D’souza 022-66516002 Mumbai – Marathon Futurex
    MU34 West Maharashtra Kalyan(W) Vinod Udhawani 8657571501 Mumbai-Kalyan
    MU05 West Maharashtra Mumbai Augustine D’souza 022-67654127 Mumbai – Khar
    JD01 West Rajasthan Jodhpur Subhash Naval 0291-2771802 Jodhpur – 5th Avenue
    JA01 West Rajasthan Jaipur Brajendra Singh 0141-2365573 Jaipur – Tonk Road
    MU40 West Maharashtra Mumbai Ajit More 022-28460471 Kandivali
    KT03 West Rajasthan Kota Ashwani Gupta 0744-2500946 Kota
    MU23 West Maharashtra Mumbai Bhavesh Panchal 022-21741901 Thane – Khopat
    MU24 West Maharashtra Mumbai Vinod Kadu 022-21022387 Mumbai – Ghatkopar
    MU25 West Maharashtra Mumbai Reetu Singh 022-27810188 Mumbai Vashi -Real Tech Park
    MU41 West Maharashtra Vasai Rakesh Dhure 9870684801 Vasai
    MU35 West Maharashtra Mumbai Mahendra Sakpal 022-25220680 Mumbai – Chembur
    MU01 West Maharashtra Mumbai Prashant Gholap 022-67060334 Mumbai – Simran
    SK01 West Rajasthan Sikar Vikas Pareek 01572-250066 Sikar – Jogani Sadan
    UR02 West Rajasthan Udaipur Vijaydeepsingh Rathore 0294-2421735 Udaipur – BN College Road
    NA01 West Maharashtra Nagpur Priya Katerpawar 7058444496 Nagpur – Lotus
    WR02 South Telangana Warangal Madhusudhan Sriramoju 8702548686 Warangal – Hanamkonda
    HY01 South Telangana Hyderabad P. Tuljaram 040 66747843 Hyderabad – Begumpet Road
    VS02 South Andhra Pradesh Vizag KS Narasimhamurthy 7825887965 Vizag
    HY06 South Telangana Hyderabad Mummidi Srinivasarao 7825887969 Hyderabad- Kukatpally
    VI04 South Telangana Karimnagar Mahendar Jangiti 7825887979 Telangana-Karimnagar
    HY07 South Telangana Hyderabad Krishnakumar Konjeti 7013385261 Hyderabad – Himayat Nagar
    CH05 South Tamil Nadu Chennai Senguttuvel. S 7825887733 Chennai T Nagar
    CH01 South Tamil Nadu Chennai Rajesh Tandri 7825887707 Chennai – Annasalai
    VL02 South Tamil Nadu Vellore M Natarajan 7825887798 Vellore
    CH06 South Tamil Nadu Chennai Kamaleswaran K 04423746663 Chennai – Aminjikarai
    CB01 South Tamil Nadu Coimbatore M. Thiagarajan 7825887704 Coimbatore – Global Towers
    CH08 South Tamil Nadu Chennai B.Adinarayanan 7825887745 Chennai- Velachery
    SL02 South Tamil Nadu Salem M Nareshkumar 7825887775 Salem
    NK02 South Tamil Nadu Namakkal T Yuvaraja 7824084510 Namakkal
    ED02 South Tamil Nadu Erode R Yuvaraja 7825887758 Erode – DV Complex
    TS05 South Kerala Thrissur Renuka V 7825887828 Thrissur
    CO01 South Kerala Kochi Vineetha Menon 7825887805 Cochin – MG Road
    CO02 South Kerala Kochi Riju George 7825887815 Cochin – Palarivattom
    TV01 South Kerala Thiruvananthapura Rinosh Mathew 7824848951 mTrivandrum – Pattom
    KY01 South Kerala Kottayam Biju Aravind 7825887833 Kottayam – Karimattam Plaza
    PH02 South Kerala Pathanamthitta K S Anish 7825887835 Pathanamthitta – Alukas Bldng
    TA03 South Kerala Tiruvalla Tuttu George 7824084518 Thiruvalla
    CT03 South Kerala Calicut Navajith P 7825887818 Calicut
    KM02 South Kerala Kollam Harish Prasad R 7825887848 Kollam – Residency Road
    MD02 South Tamil Nadu Madurai karthikeyan S 7825887765 Madurai
    TR01 South Tamil Nadu Trichy R Gobinath 7825887785 Trichy – Premier Plaza
    TJ02 South Tamil Nadu Tanjore Edwin Anand 7825887781 Tanjore
    NG01 South Tamil Nadu Nagercoil Hariram JS 4652425332 Nagercoil – Court Road
    CI01 South Tamil Nadu Chidambaram S Manikandan 7825887748 Chidambaram – Faisal Tower
    TU02 South Tamil Nadu Tirunelveli K Shakthivel 7825887794 Tirunelveli
    DI01 South Tamil Nadu Dindigul R Saravanan 7825887752 Dindigul – Varadharaj Complex
    PY02 South Pondicherry (UT) Pondicherry R Gnanaprakasam 7825887802 Pondicherry – Mudaliar Pettai
    KV01 South Tamil Nadu Karur N Prabhu 7825887762 Karur – Padma Towers
    KK02 South Tamil Nadu KaraikKudi R Dinesh 7825887985 KaraikKudi
    MG03 South Karnataka Mangalore Nithin Kumar B P 7825887947 Mangalore – Balmatta Road
    BG06 South Karnataka Bangalore Rithesh K 7825887935 Bengaluru – Jayanagar
    PK02 South Kerala Palakkad Arunkrishna P A 7825887838 Palakkad
    MY03 South Karnataka Mysore Amith M B 7825887953 Mysore-Sarvashree Arcade
    BG09 South Karnataka Bangalore Shivakumar L 7825887923 Bangalore – Vijaynagar
    BG02 South Karnataka Bangalore RENJITH MA 080 66647502 Bangalore – Koramangla
    UD01 South Karnataka Udupi Chandrakeerthi Jain 7825887957 Udupi – Court Road
    ML01 South Kerala Malappuram Anse Raheem 7825887982 Kerala-Malappuram
    KR03 South Kerala Kannur Jithesh P 7824084520 Kannur
    CT04 South Kerala Vadagara Pragin V K 7825887822 Vadagara
    BG01 South Karnataka Bangalore ANIL KUMAR P 7825887857 Bangalore – Richmond Road
    VI03 South Andhra Pradesh Vijaywada N.KALYAN KUMAR 7825887961 Vijaywada
    BU02 South Karnataka Belgaum HARINATH K 7824848960 Belgaum
    NL03 South Andhra Pradesh Nellore P.SURESH BABU 7825880121 Nellore
    ON02 South Andhra Pradesh Ongole N.SUDHEER BABU 7825880120 Ongole
    GR03 South Andhra Pradesh Guntur GOUSE BIAG 7825880126 Guntur
    TI03 South Andhra Pradesh Tirupati JAHANGEER AHMAD SHAIK 7825880123 Tirupati
    CR01 South Andhra Pradesh Chittoor R.NAVEEN KUMAR REDDY 08572231012 Chittoor – Palli
    BG07 South Karnataka Bangalore NAGARJUNA THUPAKULA 7825887942 Bangalore – Sahakarnagar
    BG08 South Karnataka Bangalore Dhayanand C 7825887925 Bangalore-Indiranagar
    HB03 South Karnataka Hubli SHIVAPRASAD S HIRAMATH 08362251129 Hubli – New Cotton Market
    CG03 North Chandigarh (UT) Chandigarh Ashish Lakhanpal 0172-4689489 Chandigarh – Sector 43B
    DR02 North Uttaranchal Dehradun Shikha Sharma 0135-2745822 Dehradun – New Cantt Road
    AM02 North Punjab Amritsar Anil Thakur 8448485203 Amritsar – Ranjit Avenue
    LD02 North Punjab Ludhiana Shivender Rana 0161-5092502 Ludhiana – Mall Road
    MN01 North Uttar Pradesh Muzzafarnagar Mohit Gupta 0131-2436671 Muzaffarnagar – Omega Hotel
    JN02 North Punjab Jalandhar Pradeep Singh 0181-5021901 Jalandar – Gauri Tower
    DR03 North Uttaranchal Haridwar Amit Singh 01334-222014 Haridwar
    SH02 North Uttar Pradesh Saharanpur Vishal Bhatnagar 7518802177 Saharanpur
    MI02 North Himachal Pradesh Mandi Tarun Goel 7824057422 Mandi
    PA04 North Punjab Pathankot Anu Thangria 7824057424 Pathankot
    ME02 North Uttar Pradesh Meerut Ankur Mishra 0121-4304334 Meerut – Shri Nath Complex
    MD03 North Uttar Pradesh Moradabad Sulabh Agarwal 0591-2413020 Moradabad
    VR02 North Uttar Pradesh Varanasi Saurabh Kumar Srivastava 0542-2220277 Varanasi – Banaras Towers
    AL02 North Uttar Pradesh Allahabad Akash Shukla 8448485194 Allahabad – Vinayak Tower
    LU04 North Uttar Pradesh Lucknow Ausaf Khan 9076557986 Lucknow
    GK03 North Uttar Pradesh Gorakhpur Sayeed Uzzaman 0551-2205275 Gorakhpur – Pratibha Complex
    FZ01 North Uttar Pradesh Faizabad Santosh Pandey 05278-220584 Faizabad – Mehramt Plaza
    LU03 North Uttar Pradesh Lucknow Santosh Kumar 9076557984 Lucknow – Ratan Square
    SJ02 North Uttar Pradesh Shahjahanpur Sulabh Agarwal1 7518802178 Shahjahanpur
    KU02 North Uttar Pradesh Kanpur Paritosh Kumar Mishra 9076557985 Kanpur – Padam Tower
    BR04 North Uttar Pradesh Bareilly Talib Husain 0581-2510616 Bareilly CB
    JS02 North Uttar Pradesh Jhansi Animesh Das 7518802179 Jhansi
    ND15 North Haryana Gurgaon Manoj Rout 8448185205 Gurugram
    ND11 North Delhi (UT) Delhi Sidharth Kaul 011-26924637 Delhi – New Friends Colony
    ND03 North Uttar Pradesh Ghaziabad Jagjit Sahani 8448485202 PacificBusinessPark-Sahibabad
    FB02 North Haryana Faridabad Priya Shovpern 1292429889 Faridabad – Sector 16
    ND26 North Delhi (UT) Janakpuri Pradeep Anthwal 01125522262 Delhi Janakpuri
    ND13 North Delhi (UT) Delhi Puneet Madan 1140753034 Delhi – Pusa Road
    DW02 North Delhi (UT) Delhi Sumit Khanna 8448485200 New Delhi – Dwarka
    ND12 North Delhi (UT) Delhi Amit Saxena 1127648623 New Delhi – Rohini
    ND27 North Delhi (UT) Delhi Mukesh Bishnoi 8448389123 Delhi-Noida
    ND28 North Delhi (UT) Delhi Bharat Bilochi 8448485211 Delhi – Pearl Omaxe Plaza
    ND29 North Delhi (UT) Karkarduma Lalit Sandal 8448485206 Karkarduma
    HS01 North Haryana Hissar Gaurav Pahwa 01662-250703 HISSAR (JSO)
    KL01 North Haryana Karnal Harish Soni 0184-2265055 Karnal – 1st Floor Sector 12
    NW01 North Haryana Narwana Parveen Kumar 01684-241604 Narwana
    PA03 North Punjab Patiala Kulbir Singh 0175-5007032 Patiala
    RE01 North Haryana Rewari Sumit Soni 01274-222020 Rewari
    JI01 North Haryana Jind Arjun Singh Gaba 01681-247040 Jind – 1
    SY01 North Haryana Sirsa Gourav Setia 8448485207 Sirsa
    BT02 North Punjab Bhatinda Vikas Verma 0164-5000304 Bhatinda
    BN02 North Haryana Bhiwani Vikas Goyal 01664-252239 Bhiwani
    RH01 North Haryana Rohtak Karamveer Sharma 01262-246013 Rohtak – Shivalik Apt
    PT01 North Bihar Bihar Shariff Aman Kumar 0612 – 2323142 Patna – Ashiana Chambers
    AG02 North Uttar Pradesh Agra Kapil Talwar 0562 – 2521215 Agra – Sanjay Place
    MZ02 North Bihar Muzaffarpur Akhilesh Tiwari 0621 – 2241345 Muzaffarpur-2 fl OmShnti Cmplx
    GY04 North Bihar Gaya Ajay Kumar 0631 – 2222408 Gaya
    BI07 North Bihar Bhagalpur Udhay Shankar Singh 0641 – 2420181 Bhagalpur – Angar Complex
    CP02 North Bihar Chapra Vishal Gupta 06152 – 245094 Chapra
    AD01 North Uttar Pradesh Aligarh Santosh Kumar Yadav 8448485195 Aligarh – Bhalla Complex
    BI01 North Bihar Bihar Reetendra Kumar 06243 – 220407 Begusarai – Radha Krishna Mkt
    MT02 North Uttar Pradesh Mathura Prakash Chandra 7518802181 Mathura
    RN01 East Jharkhand Ranchi Rana Pratap 0651-2220079 Ranchi – MR Tower
    BO02 East Jharkhand Bokaro SANTOSH KUMAR 06542-231188 Bokaro – Hindustan Auto Agency
    BH01 East Orissa Bhubhaneshwar DEVYANEE DASH 0674-2571319 Bhubhaneshwar – Centre Point
    JP02 East Orissa Jajpur GOUTAM PARMANIK 06726-221236 Jajpur Road
    CK01 East Orissa Cuttack AMITA SWAIN 0671-2346407 Cuttack – Madhupatna
    BH07 East Orissa Berhampur Ajit Patnaik 0680-2228053 Berhampur – Dharma Nagar
    JM01 East Jharkhand Jamshedpur ANSHUMAN SARANGI 0657-2317174 Jamshedpur – Voltas House
    DB01 East Jharkhand Ranchi AMIT AGARWAL 0326-2301238 Dhanbad – Bank More
    HZ02 East Jharkhand Hazaribagh Suraj Lohra 06546-223054 Hazaribagh – Kali Bari
    BH08 East Orissa Baripada BIPLAB DAS 06792-256782 Baripada
    KE03 East Orissa Keonjhar Sarbeswar Sahoo 06766-253336 Kendujhar
    BH10 East Orissa Jharsuguda PRAVASH CHANDRA MOHANTY 06645-272286 Jharsuguda
    BH09 East Orissa Bhadrak RAGHUNATH PANDA 06784-251133 Bhadrak
    GI02 East Jharkhand Deogarh SUDHIR KUMAR SINGH 06432-240063 Deoghar
    DB03 East Jharkhand Daltonganj CHANDRA PRAKASH 06562-230016 Daltangonj
    RA02 East Orissa Rourkela SAMIR GARNAIK 0661-2400016 Rourkela – Tulasi Complex
    SB03 East Orissa Sambalpur SWARUP MISHRA 06632-541447 Sambalpur
    BR01 East Orissa Balasore PRABHAS KUMAR ROUT 06782-240034 Balasore – Subhra Plaza
    BW01 East West Bengal Burdwan PRATIK SAMANTA 3422646371 Burdwan – Gopal Bhawan
    AS02 East West Bengal Asansol SAMIRON GHOSH 3412300333 Asansol
    SP01 East West Bengal Sreerampur Sukanta Paul 03326626203 Sreerampur
    DU01 East West Bengal Durgapur Suvro Pratihar 3432543509 Durgapur – City Center
    BB01 East West Bengal Bankura Sandip Mandal 3242241167 Bankura – Nutan Chati
    KO29 East West Bengal Mecheda Tanmoy Das 03228232040 Mecheda
    AS03 East West Bengal Chinsurah Saikat Dhara 3326865841 Chinsurah
    KO14 East West Bengal Kolkata Tridip Das 033 25922001 Kolkata – Barrackpore
    KO09 East West Bengal Kolkata Avik Raychaudhuri 033 24403515 Kolkata – Gariahat
    KO03 East West Bengal Kolkata Saurav Chakraborty 033 22628721 Kolkata – Mangoe Lane
    KO17 East West Bengal Kolkata Sandipan Kundu 033 66211404 Kolkata – Dunlop
    BS02 East West Bengal Barasat Shyamal Acharjee 033 25240403 Barasat
    KO27 East West Bengal Barasat Puspen Samantaray 033 23587610 Salt Lake
    GU02 East Assam Guwahati Pabitra Gogoi 0361 2340968 Guwahati – Mega Plaza
    IM01 East Manipur Imphal Urikhembam Subashchandra Singh 03852440831 Imphal
    AT01 East Tripura Agartala Sujoy Saha 03812388938 Agartala – Mantri Road
    SC01 East Assam Silchar Sujoy Das Purkayastha 03842260429 Silchar – Shyama Prasad
    BQ01 East Assam Bongaigaon Hrishikesh Kalita 03664224023 Bongaigaon – Chatuguri Road
    SG01 East West Bengal Siliguri Avisek Talukdar 0353 2970602 Siliguri – PCM Tower
    BQ03 East Assam Shibsagar Jitumoni Das 03661-270017 Kokrajhar – Abhi Complex
    NO01 East Assam Nagaon Bishwajit Pathak 03672 251988 Nagaon – Jaya Complex
    SZ02 East Assam Shibsagar Pranjal Koushik 03772 – 232026 Sibsagar
    LK02 East Assam Lakhimpur Jyotish Gogoi 03752-244616 Lakhimpur
    JR01 East Assam Jorhat Sagar Chatterjee 7002574206 Jorhat – KB Road
    GU06 East Assam Tinsukhia Parsha Purbo Bordoloi 0374 2334549 Tinsukia
    KO02 East West Bengal Kolkata Amit Paul 03364994037 Kolkata – Kankurgachi BA
    KH01 East West Bengal Kharagpur Kuladip Kar 03222225015 Kharagpur – Kasum Apartment
    GT01 East West Bengal Ghatal Kamlesh Pandit 03225255703 Ghatal – Raj Palace
    HL01 East West Bengal Haldia Debasish Mondal 03224274043 Haldia
    KO16 East West Bengal Kolkata Partha Mukherjee 03364512066 Kolkata – New Alipore UTI Bldg
    KO01 East West Bengal Kolkata Saptarsi Halder 03366219140 Kolkata – Horizon
    HW02 East West Bengal Howrah Amit Saha 03326661131 Howrah
    KO28 East West Bengal Contai Amit Ghosh 03220256703 Contai
    KO30 East West Bengal Kolkata Ipshita Chakraborty 03322870599 Kolkata – HNI
    ZO01 East West Bengal Kolkata Sandipan Paul NA Kolkata – Kishore Bhavan
    KA01 South Telangana Kodad Lakshman Pendayla NA Kodad
    SR01 South Telangana Secunderabad Sampath Manepalli 7825887975 Secunderabad – Dilsukhnagar
    GO03 West Goa Goa Joseph Cardozo NA Goa
    PU10 West Maharashtra Pune Pravin Jakate NA Pune – Satara Road
    AU03 West Maharashtra Aurangabad Kiran Tiwari NA Aurangabad
    HY05 South Telangana Secunderabad Sainath BS 040 27802215 Secunderabad – Westside Buildi
    DH02 East Assam Dibrugarh Anurag Kalita NA Dibrugarh
    VP03 West Gujarat Vapi Sohil Chamadia NA Vapi
    TV05 South Kerala Thiruvananthapur Arun S 7824848952 Thiruvananthapuram- M. G. Roa
    PU11 West Maharashtra Pune Mangesh Harsulkar NA Pune- Baner Road
    PU08 West Maharashtra Pune Vishal Kulkarni NA Pune- Pimpri-Chinchwad

    Step 3

    Insurance Ombudsman

    • Customers may represent the case to the Ombudsman for Redressal of their grievance post 30 days

    Ombudsman Officers

    Executive Council Of Insurers
    Shri B. C. Patnaik, Secretary General
    Smt Poornima Gaitonde, Secretary
    3Rd Floor, Jeevan Seva Annexe,
    S. V. Road, Santacruz (W),
    Mumbai – 400 054.

    Tel.: 022-69038801/ 022-69038803/ 022-69038804/ 022-69038805/
    022-69038806/ 022-69038807/ 022-69038808/ 022-69038809
    Email: [email protected]

    Names of Ombudsman And Addresses of Ombudsman Centres

    Office Details Jurisdiction of Office
    Union Territory,District)
    Ahmedabad – Shri Kuldip Singh
    Office of the Insurance Ombudsman,
    Jeevan Prakash Building, 6th floor,
    Tilak Marg, Relief Road,
    Ahmedabad – 380 001.Tel.: 079-25501201/ 079-25501202/
    079-25501205/ 079-25501206
    Email: [email protected]    		 Gujarat,
    Dadra & Nagar Haveli,
    Daman and Diu.
    Bengaluru – Smt. Neerja Shah
    Office of the Insurance Ombudsman,
    Jeevan Soudha Building,PID No. 57-27-N-19
    Ground Floor, 19/19, 24th Main Road,
    JP Nagar, Ist Phase,
    Bengaluru – 560 078.Tel.: 080-26652048 / 080-26652049
    Email: [email protected]    		 Karnataka.
    Bhopal – Shri Guru Saran Shrivastava
    Office of the Insurance Ombudsman,
    Janak Vihar Complex, 2nd Floor,
    6, Malviya Nagar, Opp. Airtel Office,
    Near New Market,
    Bhopal – 462 003.Tel.: 0755-2769201 / 0755-2769202
    Fax: 0755-2769203
    Email: [email protected]    		 Madhya Pradesh
    Chattisgarh.
    Bhubneshwar – Shri Suresh Chandra Panda
    Office of the Insurance Ombudsman,
    62, Forest park,
    Bhubneshwar – 751 009.Tel.: 0674-2596461 / 0674-2596455
    Fax: 0674-2596429
    Email: [email protected]    		 Orissa.
    Chandigarh – Dr. Dinesh Kumar Verma
    Office of the Insurance Ombudsman,
    S.C.O. No. 101, 102 & 103, 2nd Floor,
    Batra Building, Sector 17 – D,
    Chandigarh – 160 017.Tel.: 0172-2706196 / 0172-2706468
    Fax: 0172-2708274
    Email: [email protected]    		 Punjab,
    Haryana,
    Himachal Pradesh,
    Jammu & Kashmir,
    Chandigarh.
    Chennai – Shri M. Vasantha Krishna
    Office of the Insurance Ombudsman,
    Fatima Akhtar Court, 4th Floor, 453,
    Anna Salai, Teynampet,
    Chennai – 600 018.Tel.: 044-24333668 / 044-24335284
    Fax: 044-24333664
    Email: [email protected]    		 Tamil Nadu,
    Pondicherry Town and
    Karaikal (which are part of Pondicherry).
    Delhi – Shri Sudhir Krishna
    Office of the Insurance Ombudsman,
    2/2 A, Universal Insurance Building,
    Asaf Ali Road,
    New Delhi – 110 002.Tel.: 011-23232481/ 011-23213504
    Email: [email protected]    		 Delhi.
    Guwahati – Shri Kiriti .B. Saha
    Office of the Insurance Ombudsman,
    Jeevan Nivesh, 5th Floor,
    Nr. Panbazar over bridge, S.S. Road,
    Guwahati – 781001(ASSAM).Tel.: 0361-2632204 / 0361-2602205
    Email: [email protected]    		 Assam,
    Meghalaya,
    Manipur,
    Mizoram,
    Arunachal Pradesh,
    Nagaland and Tripura.
    Hyderabad – Shri I. Suresh Babu
    Office of the Insurance Ombudsman,
    6-2-46, 1st floor, “Moin Court”,
    Lane Opp. Saleem Function Palace,
    A. C. Guards, Lakdi-Ka-Pool,
    Hyderabad – 500 004.Tel.: 040-67504123 / 040-23312122
    Fax: 040-23376599
    Email: [email protected]    		 Andhra Pradesh,
    Telangana,
    Yanam and
    part of Territory of Pondicherry.
    Jaipur – Smt. Sandhya Baliga
    Office of the Insurance Ombudsman,
    Jeevan Nidhi – II Bldg., Gr. Floor,
    Bhawani Singh Marg,
    Jaipur – 302 005.Tel.: 0141-2740363
    Email: [email protected]    		 Rajasthan.
    Ernakulam – Ms. Poonam Bodra
    Office of the Insurance Ombudsman,
    2nd Floor, Pulinat Bldg.,
    Opp. Cochin Shipyard, M. G. Road,
    Ernakulam – 682 015.Tel.: 0484-2358759 / 0484-2359338
    Fax: 0484-2359336
    Email: [email protected]    		 Kerala,
    Lakshadweep,
    Mahe-a part of Pondicherry.
    Kolkata – Shri P. K. Rath
    Office of the Insurance Ombudsman,
    Hindustan Bldg. Annexe, 4th Floor,
    4, C.R. Avenue,
    Kolkata – 700 072.Tel.: 033-22124339 / 033-22124340
    Fax : 033-22124341
    Email: [email protected]    		 West Bengal,
    Sikkim,
    Andaman & Nicobar Islands.
    Lucknow -Shri Justice Anil Kumar Srivastava
    Office of the Insurance Ombudsman,
    6th Floor, Jeevan Bhawan, Phase-II,
    Nawal Kishore Road, Hazratganj,
    Lucknow – 226 001.Tel.: 0522-2231330 / 0522-2231331
    Fax: 0522-2231310
    Email: [email protected]    		 Districts of Uttar Pradesh :
    Laitpur, Jhansi, Mahoba, Hamirpur, Banda,
    Chitrakoot, Allahabad, Mirzapur, Sonbhabdra,
    Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur,
    Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur,
    Bahraich, Barabanki, Raebareli, Sravasti, Gonda,
    Faizabad, Amethi, Kaushambi, Balrampur, Basti,
    Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar,
    Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur,
    Chandauli, Ballia, Sidharathnagar.
    Mumbai – Shri Milind A. Kharat
    Office of the Insurance Ombudsman,
    3rd Floor, Jeevan Seva Annexe,
    S. V. Road, Santacruz (W),
    Mumbai – 400 054.Tel.: 022-26106552 / 022-26106960
    Fax: 022-26106052
    Email: [email protected]    		 Goa,
    Mumbai Metropolitan Region
    excluding Navi Mumbai & Thane.
    Noida – Shri Chandra Shekhar Prasad
    Office of the Insurance Ombudsman,
    Bhagwan Sahai Palace
    4th Floor, Main Road,
    Naya Bans, Sector 15,
    Distt: Gautam Buddh Nagar,
    U.P-201301.Tel.: 0120-2514250 / 0120-2514252
    / 0120-2514253
    Email: [email protected]    		 State of Uttaranchal and the following Districts
    of Uttar Pradesh:
    Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun,
    Bulandshehar, Etah, Kanooj, Mainpuri, Mathura,
    Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit,
    Etawah, Farrukhabad, Firozbad, Gautambodhanagar,
    Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli,
    Rampur, Kashganj, Sambhal, Amroha, Hathras,
    Kanshiramnagar, Saharanpur.
    Patna – Shri N. K. Singh
    Office of the Insurance Ombudsman,
    1st Floor,Kalpana Arcade Building,,
    Bazar Samiti Road,
    Bahadurpur,
    Patna 800 006.Tel.: 0612-2680952
    Email: [email protected]    		 Bihar,
    Jharkhand.
    Pune – Shri Vinay Sah
    Office of the Insurance Ombudsman,
    Jeevan Darshan Bldg., 3rd Floor,
    C.T.S. No.s. 195 to 198,
    N.C. Kelkar Road, Narayan Peth,
    Pune – 411 030.Tel.: 020-41312555
    Email: [email protected]    		 Maharashtra,
    Area of Navi Mumbai and Thane
    excluding Mumbai Metropolitan Region.

     

    NRI Support

    Phone Number

    080-67603700  (Monday to Saturday 9.00 am to 9.00 pm IST)

    Email ID

    [email protected]

    Address

    • Tata AIA Life Insurance Company Limited,
      B- wing, 9th Floor, I-Think Techno Campus,
      Behind TCS, Pokhran Road No.2,
      Close to Eastern Express Highway,
      Thane(West) – 400 607.

    Customer Services Team Address

    Tata AIA Life Insurance Company Limited,
    B- wing, 9th Floor,
    I-Think Techno Campus,
    Behind TCS, Pokhran Road No.2,
    Close to Eastern Express Highway,
    Thane(West) – 400 607.

    Registered & Corporate Office Address

    Tata AIA Life Insurance Company Ltd.
    14th Floor, Tower A, Peninsula Business Park
    Senapati Bapat Marg, Lower Parel
    Mumbai 400013, Maharashtra

    Website: Official Website | Email [email protected](Customer Care)

    Support Hours

    10.00 am to 7.00 pm , Monday to Saturday

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