Close Menu
    Airline

    Swiss Airlines Customer Care No. 1800 102 5838

    Mr. KumarBy Updated:No Comments12 Mins Read

    Swiss Airlines Customer Care No. 1800 102 5838

    Swiss Airlines Customer Care No. 1800 102 5838
    Swiss Airlines Customer Care No. 1800 102 5838

    Swiss Airlines Customer Care Number

    TOLL FREE NUMBER:  1800 102 5838 (Mon-Sat 9am-6pm)

    ALL INDIA NUMBER(S):

    • 022-6685 9051 (Mumbai Airport )
    • 011-4963 8951 (Delhi Airport)
    • 0124-4815 000 (India)

    Important Links

    • Emergency Contact Form
    • Chat Support
    • Frequently Asked Questions
    • Online Check-in Form
    • Technical Support Form
    • Complaints & Compliments
    • Search Your Lost Objects
    • Manage Bookings
    • Book Flight

    Install App

    Cancel & Refund

    • All refunds Are possible for Swiss electronic ticket, taxes and charges, and/or additional services booked over swiss.com or a Swiss Service Centre.
    • Once a refund has been requested, the ticket is no longer valid and no rebooking is possible.
    • For more information please read

    Contacts departments

    For other matters, please contact the relevant department:
    Bookings: Service Center
    Applications: SWISS Jobgate- external link
    Sponsoring: partnershipmarketing@swiss.comContact form
    Advertising: advertising@swiss.com
    SWISS head office: +41 (0)848 700 700

    SWISS Service Center

    Location Phone
    Switzerland +41 848 700 700
    Brazil +55 11 4700 8910
    France +33 892 232 501
    Germany +49 69 867 98 000
    Italy +39 848 868 120
    South Africa +27 860 040 506
    Spain +34 901 116 712
    USA/Canada +1 877 359 7947
    Other countries +41 848 700 700

    Airports In India

    Location Name Contact Opening Hours Web Check-in Address
    Mumbai Chhatrapati Shivaji
    Maharaj International Airport – T2    		 Tel: 022-66859051 to 022-66859056
    Fax: 022- 66859059    		 All days (0930hrs to next day 0400hrs) 0008004420044
    (only in english) 24 hours    		 Chhatrapati Shivaji Maharaj
    International Airport – T2 Level 3, E8-3073
    Sahar, Mumbai 400099, India
    Delhi Indira Gandhi International –
    Terminal 3    		 Tel: 011-49638951 to 011-49638954
    Fax: 011-49638955    		 All days (09:30hrs to next day 04:00hrs) 0008004420044
    (only in english) 24 hours    		 Swiss International Air Lines Ltd.
    Room Number 24, Office Level 04,
    Indira Gandhi International Airport,
    Terminal 3.
    New Delhi 110037
    India.

    Country wise Contact Details

    Country Booking Enquiries Airport Ticket Office/City
     Switzerland Geneva
    Telephone
    +41 848 700 700    		 Geneva airport
    Ticket desk Switzerland
    Daily 05:00-20:00 hours
    Lugano
    Telephone
    +41 848 700 700
    24 hours    		 Airport Lugano
    Via Aeroporto
    6982 Agno
    Daily 06:30-18:45
    Zurich
    Telephone
    +41 848 700 700
    24 hours    		 Airport Terminal 1
    Travel Office Sales
    Daily 06:00-22:00 hours

    Bahnhofstrasse 25
    Mon-Fri 08:30-18:00 hours
    Sat 09:30-16:00 hours
    Not Provided Swiss International Air Lines
    Customer Feedback Services
    P.O. Box
    8010 Zurich
    Switzerland

    Your issue is important to us.

    If you have any comments, praise or criticism
    concerning earlier flights, please contact us
    by using the contact form.
    Albania Tirana
    Telephone
    +41 848 700 700
    24 hours    		 Not Provided
    Argentina Buenos Aires
    Tel: +54 11 2039 7110
    Mon-Fri 09:00-18:00 in Spanish
    24/7 service in English    		 Not Provided
    Australia Sydney
    Tel:+61 1300 290 365
    24 hours    		 Not Provided
    Austria Vienna
    Tel: +43 810 81 08 40
    24 hours    		 Not Provided
    Bahrain Bahrain
    Tel:+973 178 287 61
    Tel: +973 178 287 62
    Tel: +973 178 287 63
    Fax: +973 178 277 42
    Sun-Thu 08:00-18:00
    Sat 08:00-14:00    		 c/o Lufthansa German Airlines
    Kanoo Travel Centre
    Umm al Hassan
    Manama
    Sun-Thu 08:00-18:00
    Sat 08:00-14:00
    Belgium Brussels
    Tel: +32 78 15 53 19 (local number)
    24 hours    		 Not Provided
    Bosnia & Hercegovina Sarajevo

    Tel: +387 5523 3980
    E-Mail: servisni.centar@swiss.com
    Mon-Fri 08:30-17:00

    		 Not Provided
    Brasil Sao Paulo
    Tel: +55 11 4700 8910

    Portuguese:
    Mon–Fri: 8:00-19:00, Sat–Sun 9:00-17:00
    English 24/7

    		 Not Provided
    Bulgaria Sofia
    Tel: +359 29 35 82 19
    Email:info.bulgaria@swiss.com
    Mon-Fri: 09:00-17:30    		 Not Provided
    Canada All airports in Canada
    Tel: +1 877 359 79 47
    TTY users: 711
    24 hours    		 Not Provided
    China(mainland) Beijing
    Tel: +86 40 08 82 08 80
    Fax: +86 21 63 40 66 78
    Daily 09:00-19:00

    Macao
    Tel: +853 28 71 36 36
    Fax: +853 28 71 31 21
    Mon-Fri 09:00-18:00
    Sat 09:00-13:00

    Shanghai
    Tel: +86 40 08 82 08 80
    Fax: +86 21 63 40 66 78
    Daily 09:00-19:00

    		 Not Provided
    Croatia Split
    Tel: +385 17 77 64 29
    Email:servisni.centar@swiss.com
    Mon-Fri 08:30-17:00

    Zagreb
    Tel: +385 17 77 64 29
    Email:servisni.centar@swiss.com
    Mon-Fri 08:30-17:00

    		 Not Provided
    Cuba Varadero
    Tel: +41 848 700 700 (Swiss number)
    24 hours    		 Not Provided
    Cyprus Larnaca
    Tel: +30 210 300 4339
    24 hours    		 Not Provided
    Czech Republic Prague
    Tel: +420 29 633 5613
    E-Mail: info.czechrepublic@swiss.com
    Mon-Fri 08:30-17:00    		 Not Provided
    Denmark Copenhagen
    Tel: +45 70 10 50 64
    24 hours    		 Not Provided
    Dominican Republic Puerto Plata
    Tel: +41 848 700 700 (Swiss number)
    24 hours

    Punta Cana
    Tel: +41 848 700 700 (Swiss number)
    24 hours

    		 Not Provided
    Egypt All airports in Egypt
    Tel: +20 225803500
    Fax: +20 2 25803539
    Email: cai.service-team@dlh.de
    Sun-Thu 08:30-16:30    		 Not Provided
    Finland Helsinki
    Tel: +358 9 69 37 90 34
    Fax: +358 9 69 37 92 05
    24 hours    		 Not Provided
    France All airports in France
    Tel:+33 157 324 652
    24 hours    		 Not Provided
    Germany All airports in Germany
    Tel: +49 69 867 98 000
    24 hours    		 Not Provided
    Greece All airports in Greece
    Tel: +30 210 300 43 39
    Email: info.greece@swiss.com
    24 hours    		 Swiss International Air Lines
    Customer Service
    Kifissias Ave. 248
    GR-15231
    Chalandri, Athen
    Greece
    Hong Kong, China Hong Kong
    Tel: +852 28 46 63 10
    Fax: +86 21 63 40 66 78
    Daily 09:00-19:00    		 Not Provided
    Hungary Budapest
    Tel: +36 14 292 202
    Email: info.hungary@swiss.com
    Mon-Fri 08:30-17:00    		 Not Provided
    India India
    Tel: +91 1244815000
    Mon-Sat 09:00-18:00    		 Not Provided
    Indonesia Jakarta
    Tel: +61 001 803 8526562 (Toll Free)
    Mon-Fri 09:00-17:00    		 Not Provided
    Iran Tehran
    Tel: +98 21 833 88
    Fax: +98 21 88 10 46 50
    Sat-Wed 08:00-16:00    		 c/o Lufthansa German Airlines
    1st floor, No.2208, Vali Asr Ave.
    Above Dr.Beheshti Ave.
    Tehran 1433885146
    Sat-Wed 08:00-16:00
    Ireland Dublin
    Tel:1890 20 05 15
    (local number only reachable from within Ireland)
    Fax: +353 1 814 4063
    24 hours    		 Not Provided
    Israel Tel Aviv
    Tel:+972 3 905 80 49
    Email: contact.telaviv@dlh.de
    Sun-Thu 08:30-17:00    		 Not Provided
    Italy All airports in Italy
    Tel:+41 44 511 1447
    24 hours    		 Not Provided
    Japan Tokyo
    Tel: +81 570 089 000
    Tel (from overseas): +81 3 5405 6821
    Fax: +81 3 5402 5249 (JPY15/3 min in Japan)
    Mon-Fri 09:00-18:00
    Weekend and Holiday 09:00-17:00    		 Not Provided
    Jordan Amman
    Tel: +962 6 520 01 80
    Fax: +962 6 520 01 89
    Sun-Thu 09:00-17:00    		 c/o Lufthansa German Airlines
    Shmeisani Area
    Abdul Hameed Sharaf 48,
    Al Naji Building
    P.O. Box 830445, Amman 11183
    Sun-Thu 08:30-17:00
    Kenya Mombasa
    Tel: +254 800 723 936
    Mon-Fri 08:30-17:00
    nboggteam@dlh.de

    Nairobi
    Tel: +254 800 723 936
    Mon-Fri 08:30-17:00
    nboticketteam@dlh.de

    		  

     

    SWISS City ticket office
    1st floor, Regal Plaza
    Limuru Road, Parklands
    Nairobi
    Mon-Fri 08:30-17:00
    Kuwait Safat
    Tel: +971 4 389 8100
    Fax: +971 4-381 61 71
    Sun-Thu 09:00–17:30    		 Swiss International Air Lines
    Dubai World Trade Center,
    18th floor
    P.O.Box 29322,
    Shk Zayed Road, Dubai.
    United Arab Emirates
    Sun-Thu 09:00-17:30
    Lebanon Beirut
    Tel: +41 848 700 700 (Swiss number)
    24 hours    		 Not Provided
    Latvia Riga
    Tel: +371 661 636 8124 hours    		 Not Provided
    Luxemburg Luxemburg
    Tel: +352 34 2080 83 70
    24 hours    		 Not Provided
    Macedonia Ohrid
    Tel: +381 11 33 47 641
    (Serbian language only)
    Email: info.serbia@swiss.com
    Mon-Fri 08:30-17:00

    Skopje
    Tel: +381 11 33 47 641
    (Serbian language only)
    Email: info.serbia@swiss.com
    Mon-Fri 08:30-17:00

    		 Not Provided
    Malaysia Tel: +60 3 2053 1898
    Mon-Fri 09:30-17:30    		 Not Provided
    Maldives Male
    Tel: +91 22 67 13 72 00
    Mon-Sat 09:00-17:30    		 Not Provided
    Malta Valletta
    +356 27781639
    24 hours    		 Not Provided
    Mauritius Mauritius
    Tel: +41 848 700 700 (Swiss number)
    24 hours    		 Not Provided
    Mexico Mexico City
    Tel: +41 848 700 700 (Swiss number)
    24 hours

    Cancun
    Tel: +41 848 700 700 (Swiss number)
    24 hours

    		 Not Provided
    Montenegro Podgorica
    E-Mail: servisni.centar@swiss.com
    Mon-Fri 08:30-17:00    		 Not Provided
    Morocco All airports in Morocco
    Tel: +34 91 276 85 74
    Fax: +34 91 393 64 22
    24 hours    		 Not Provided
    Netherlands Amsterdam
    Tel: +31 207003707
    24 hours    		 Not Provided
    New Zealand Auckland
    Toll free Tel. within NZL: +64 800 94 52 20
    Fax: +64 9 377 27 66
    Mon-Fri 09:00 – 17:00    		 Not Provided
    Norway Oslo
    Tel: +47 81 00 00 12
    24 hours    		 Not Provided
    Oman Muscat
    Toll free Tel: +968 80077452
    Sat-Thu 09:00-19:00
    Email: agencysupport.gcc@dlh.de    		 Not Provided
    Pakistan Tel: 00-800-01-001/ +92 8558058488
    Sat-Thu 10:00-20:00
    Email: agencysupport.gcc@dlh.de    		 Not Provided
    Philippines Manila
    Tel: +63 2 626 3760 (Local)
    Mon-Sun 09:00-18:00    		 Not Provided
    Poland Warsaw
    Tel: +48 22 512 39 21
    Email:info.poland@swiss.com
    Mon-Fri 08:30-17:00    		 Not Provided
    Portugal Funchal
    Tel: +351 80 820 04 87
    Mon – Fri 09:00 – 17:00

    Lisbon
    Tel: +351 80 820 04 87
    Fax: +351 21 841 38 79
    Mon – Fri 09:00 – 17:00

    PortoTel: +351 80 820 04 87
    Mon – Fri 09:00 – 17:00

    		 Not Provided
    Qatar Doha
    Tel: +971 4 389 8100
    Fax: +971 4 381 61 71
    Sun-Thu 09:00–17:30    		 Swiss International Air Lines
    Dubai World Trade Center,
    18th floor
    P.O.Box 29322,
    Shk Zayed Road,
    Dubai.United Arab Emirates
    Sun-Thu 09:00-17:30
    Romania Bukarest
    Tel national: +40 21 655 07 24
    Email:info.romania@swiss.com
    Mon-Fri 09:00-17:30

    Tel international: +41 848 700 700 (Swiss number)
    24 hours, English language only

    		 Not Provided
    Russia Moscow
    Tel: +7 495 411 84 43
    Mon-Fri 09:00-20:00
    Sat-Sun 09:30-18:00

    St. Petersburg
    Tel: +7 495 411 84 43
    Mon-Fri 09:00-20:00Sat-Sun 09:30-18:00

    		 Not Provided
    Saudi Arabia Al Khobar
    Tel: +971 4 389 8100
    Fax: +971 4 381 61 71
    Sun-Thu 09:00–17:30

     

     

    Jeddah
    Tel: +971 4 389 8100
    Fax: +971 4 381 61 71
    Sun-Thu 09:00–17:30

     

     

    Riyadh
    Tel: +971 4 389 8100
    Fax: +971 4 381 61 71
    Sun-Thu 09:00–17:30

    		 Swiss International Air Lines
    Dubai World Trade Center,
    18th floor
    P.O.Box 29322,
    Shk Zayed Road, Dubai.
    United Arab Emirates
    Sun-Thu 09:00-17:30

    Swiss International Air Lines
    Dubai World Trade Center,
    18th floor
    P.O.Box 29322,
    Shk Zayed Road, Dubai.
    United Arab Emirates
    Sun-Thu 09:00-17:30

    Swiss International Air Lines
    Dubai World Trade Center,
    18th floor
    P.O.Box 29322,
    Shk Zayed Road, Dubai.
    United Arab Emirates
    Sun-Thu 09:00-17:30
    Serbia Belgrade
    Tel: +381 114 30 01 60
    Email:info.serbia@swiss.com
    Mon-Fri 08:30-17:00

    Pristina
    Tel: +381 114 30 01 60
    Email:info.serbia@swiss.com
    Mon-Fri 08:30-17:00

    		 Not Provided
    Singapore Singapore
    Tel: +65 68 23 20 10
    24 hours    		 Not Provided
    Slovakia Bratislava
    Tel: +421 250 112 128
    Email:info.slovakia@swiss.com
    Mon-Fri 08:30-17:00    		 Not Provided
    Slovenia Ljubljana
    Tel: +386 18 88 86 11
    Email:servisni.centar@swiss.com
    Mon-Fri 08:30-17:00    		 Not Provided
    South Africa Cape Town
    Tel: +27 860 040 506
    (International number)
    24 hours

    Johannesburg
    Tel: +27 860 040 506
    (International number)
    24 hours

    		 Swiss International Air Lines
    Customer Service
    P.O. Box 299
    Parklands 2121
    South Africa
    South Korea Seoul
    Tel: +41 848 700 700
    24 hours    		 Not Provided
    Spain Barcelona
    Tel: +34 901 11 67 12 (only local call)
    Fax: +34 93 298 39 39
    24 hours

    Fuerteventura
    Tel: +34 901 11 67 12 (only local call)
    Fax: +34 91 393 64 22
    24 hours

    Ibiza
    Tel: +34 901 11 67 12 (only local call)
    Fax: +34 91 393 64 22
    24 hours

    Jerez de la Frontera
    Tel: +34 901 11 67 12 (only local call)
    Fax: +34 91 393 64 22
    24 hours

    Lanzarote
    Tel: +34 901 11 67 12 (only local call)
    Fax: +34 91 393 64 22
    24 hours

    Las Palmas
    Tel: +34 901 11 67 12 (only local call)
    Fax: +34 91 393 64 22
    24 hours

    Madrid
    Tel: +34 901 11 67 12 (only local call)
    Fax: +34 91 393 64 22
    24 hours

    Màlaga
    Tel: +34 901 11 67 12 (only local call)
    Fax: +34 95 204 81 86
    24 hours

    Menorca
    Tel: +34 901 11 67 12 (only local call)
    Fax: +34 91 393 64 22
    24 hours

    Palma de Mallorca
    Tel: +34 901 11 67 12 (only local call)
    Fax:+34 97 178 91 02
    24 hours

    Tenerife
    Tel: +34 901 11 67 12 (only local call)
    Fax: +34 91 393 64 22
    24 hours

    Valencia
    Tel: +34 901 11 67 12 (only local call)
    Fax: +34 91 749 76 17
    24 hours

    		 Not Provided
    Sri Lanka Colombo
    Tel: +94 1 12 43 54 03
    Fax: +94112329092
    Mon-Fri 08:30-17:00
    Sat 09:00-12:00    		 c/o Baurs Airservices Ltd.
    Baurs Building
    5 Upper Chatham Street
    Mon-Fri 08:30-17:00
    Sat 09:00-12:00

    Swiss International Air Lines
    Customer Service
    Urmi Estate, 10th Floor
    95 Ganpatrao Kadam Marg,
    Lower Parel West,Mumbai–400013 India
    Sweden Stockholm
    Tel: +46 8 58 77 04 45
    24 hours    		 Not Provided
    Taiwan, China Taipei
    Tel: +886 2 23 25 88 61
    Fax: +886 2 23 25 22 61
    Daily 09:00-19:00    		 c/o World Express
    Inc.12F, No. 4, JenAi Road, Sec 4
    Taipei
    Mon-Fri 09:00-12:30, 13:30-18:00
    Tanzania Dar es Salaam
    Tel: +255 22 551 00 20
    Mon-Fri 08:00-16:30
    Sat 08:30-12:30

    Kilimanjaro
    Tel: +255 22 551 00 20
    Mon-Fri 08:00-16:30
    Sat 08:30-12:30

     

     

    		 SWISS City Ticket Office
    Acacia Estate
    Kinondoni Road 84
    P.O. Box 2109
    Mon-Fri 08:00-16:30
    Sat 08:30-12:30
    habari@swiss.com

    Swiss International Air Lines
    Customer Service
    P.O. Box 2109
    Dar Es Salaam
    Tanzania
    Thailand Bangkok
    Tel: +66 2 056 6868
    Extension 2
    Fax:+66 2 664 2808
    Mon-Fri 8:30-17:30

    Phuket
    Tel: +66 2 056 6868
    Extension 2
    Fax:+66 2 664 2808
    Mon-Fri 8:30-17:30

    		  

     

     

    Swiss International Air Lines
    Customer Service
    Suvarnabhumi International
    Airport Room T5-027-C
    Main terminal 99 Moo 10 Bangna-trad highway
    KM 15 Rachathewa bangphli
    10540 Samutprakarn
    Thailand
    Tunisia Djerba
    Tel: +41 848 700 700 (Swiss number)
    24 hours

    Enfidha
    Tel: +41 848 700 700 (Swiss number)
    24 hours

    Monastir
    Tel: +41 848 700 700 (Swiss number)
    24 hours

    		 Not Provided
    Turkey All airports in Turkey
    Tel: +90 212 375 59 35
    Mon-Fri 09:00-18:00    		 Swiss International Air Lines
    Customer Service
    Ozsezen Is Merkezi
    Buyukdere Cad No. 122 C Blok
    Kat 5 Zincirlikuyu 34394
    Istanbul Turkey
    Ukraine Kiev
    Tel: +380 893 240 610
    Mon-Fri 09:00-18:00
    Sat-Sun 09:00-17:00    		 Not Provided
    United Arab Emirates Dubai
    Tel: +971 4 389 8100
    Fax: +971 4 381 61 71
    Sun-Thu 09:00–19:00    		 Swiss International Air Lines
    Dnata building
    Sheik Zayed Road, Dubai
    United Arab Emirates
    Sun-Thu 09:00-19:00
    United Kingdom All airports in the United Kingdom
    Tel: +44 345 601 09 56
    Fax: 020 73 65 24 73
    24 hours    		 If you live in a country within the EU,
    an Online Dispute Resolution platform has been set up.
    You can find out more on the UK Contact page.
    USA All airports in the USA
    Tel: +1 877 359 79 47
    24 hours    		 Swiss International Air Lines
    Customer Service
    1640 Hempstead Tpke
    East Meadow, NY 11554
    United States of America
    Customer Service

    Hotline telephone number for post travel
    and disability (DOT Part 382) related issues:
    +1 855 254 1842 (toll free)

    Aviation Consumer Proctection Division
    U.S. Department of Transportation

    http://airconsumer.dot.gov
    Aviation Consumer Protection Division,
    C-75
    U.S. Department of Transportation
    1200 New Jersey Ave., S.E.
    Washington, D.C. 20590
    Vietnam Ho Chi Minh City
    Tel: +84 28 3827 9858
    Mon-Fri 08:30-17:00    		 Not Provided

    Website:  Official Website

    Share.

    Mr. Kumar is a professional blog writer who has written interesting, SEO-friendly content in a wide range of niches. He has the ability to break down complex topics into simple and meaningful content that will deliver value to the reader. His strength lies in creating engaging blog posts that rank high on search engines. From technical insights to lifestyle stories, Mr. Kumar's writing combines creativity, precision, and a deep understanding of audience needs. His expertise makes him an authoritative voice in the world of blogging, delivering impactful narration that informs and inspires.

    Related Posts