Macy’s Customer Care Number
Macy’s Customer Care Number: 18002896229
About: Macy’s is an American chain founded in 1858 by Rowland Hussey Macy. It became a division of the Cincinnati-based Federated Department Stores in 1994, through which it is affiliated with the Bloomingdale’s department store chain; the holding company was renamed Macy’s, Inc. in 2007.
Important Links
- Frequently asked questions
- Order tracking
- Verify your shipping destination
- Shipping
- Macy’s Store
- Help center
- For international return
Macy’s Application : Install App
Macy’s SMS Service Support number
| Macy’s Backstage Promo Alerts | Recurring marketing messages may be sent using automated dialing technology. Msg&data rates may apply For help, send HELP to 66789 To cancel, send STOP to 66789 |
| Macys.com Security Alerts | Message frequency depends on number of issues Msg&Data Rates May Apply For help, text HELP to 31292 To cancel, text STOP to 31292 |
| Macy’s Purchase Alerts | Recurring number of messages per transaction Msg&Data Rates May Apply For help, text HELP to 62442 To cancel, text STOP to 62442 |
| Macy’s Order Alerts | Recurring number of messages per transaction Msg&Data Rates May Apply For help, text HELP to 38109 To cancel, text STOP to 38109 |
Contact a Department
| Name | Contact Details |
|---|---|
| Macys.com Customer Service | 800-289-6229 24 hours a day 7 days a week |
| Macys.com International Customer Service | (IDD#)+ 1-513-573-7912 24 hours a day 7 days a week |
| Credit Customer Service | 888-257-6757 Mon-Sat: 9am-9pm (local time) Sun: 11am-8pm (local time) |
| Furniture & Mattress Customer Service | 888-822-6229 Mon-Sat: 8am-10pm ET Sun: 9am-10pm ET |
| Furniture & Mattress Sales | Furniture: 800-456-2297 Mattress: 800-622-9233 7 days a week: 8am-12am ET |
| Wedding & Gift Registry | 800-568-8865 Mon-Fri: 9am-10pm ET Sat: 9am-7pm ET Sun: 11am-7pm ET |
Headquarters
Macys.com, LLC,
680 Folsom St. San Francisco, CA 94107.
Macy’s Credit and Customer Service,
PO Box 8113, Mason, Ohio 45040.
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