Jio Customer Care Number | WhatsApp, Prepaid, Postpaid, Internet, Complaints
Jio Customer Care Number: Jio Care all Customer Care Phone Numbers, WhatsApp Support, E-Mail Support, Toll Free Numbers of all Jio Services like Mobility, Jio Fiber, Jio Devices, Jio Online Shopping and Jio Appellate Authority Contact Information are given below.
Reliance Jio Infocomm Ltd (popularly known as Jio), is a mobile network operator in the country. Reliance Industries, headquartered in Mumbai own it. Jio provides 4G LTE services and is the only VoLTE (Voice over LTE) service provider in India.
Jio Customer Care Number: Prepaid, Postpaid, JioFiber, Device, Shopping
Jio Customer Care Number– 24×7 (Monday – Sunday)
Interested in Jio? Call Jio Customer Care Number
1860-893-3333
For recharge plans, data balance, validity, recharge confirmation & offers
1991
For Queries
199
For Complaints
198
From Other numbers/ Operators
1800-889-9999
Tele-verification to activate both HD voice & data services
1977
Tele-verification to activate data services only
1800-890-1977
For support on International Roaming (accessible only when roaming abroad) (charges applicable)
+917018899999
Jio Device Care Helpline (JioPhone, LYF Mobile & JioFi)- all Days, from 9am to 9pm
Jio Device Customer Care Number/ Helpline
1800-890-9999
Jio Care for Enterprise Mobility & Business Solutions– 24×7 (Monday – Sunday)
Enterprise Mobility Services
1800-889-9333
Enterprise Connectivity Services & Business Solutions
1800-889-9444
New Business Connection
1800-889-9555
Jio Care Helpline for JioFiber Customers– 24×7 (Monday – Sunday)
Jio Fiber Customer Care Number/ Helpline
1800-896-9999
Jio Online shopping Care- 9 am to 9 pm (Monday – Sunday)
Jio Online Shopping Customer Care Number/ Helpline
Jio Support is just a WhatsApp away. Jio Mobile/ Connection users can Click Here to open the support channel on WhatsApp. Alternatively, you can send “Hi” to 7000770007 to get started.
JioFiber users can Click Here to open the support channel on WhatsApp. Alternatively, you can send “Hi” to 7000570005 to get started.
In case you are not satisfied with the resolution provided to you, and if you want to appeal further, you may do so by appealing to the Appellate Officers in your region anytime from Monday to Friday, between 10:30 AM and 06:00 PM with your unique complaint number you get post registering your complaint with JioCare. Click Here for More Details of Appellate Authority
While making an appeal to the Appellate Authority, please ensure the following:
You must file the appeal within 30 days after the expiry of the complaint resolution time limit. If there was any reason why you cannot file the appeal within 30 days, please do let us know, we may consider your case (up to 3 months).
You may provide your complaint docket number while contacting the Appellate Authority. This will help the Appellate Authority to get your entire case history.
The docket number of your appeal will be communicated to you within 3 days of filing your complaint. The appeal will be decided within 39 days from the date of filing your complaint.
Jio Latest and most popular plan
Here is a table summarizing the most popular Jio prepaid plans based on current trends:
Unlimited calls, 100 SMS/day, JioTV, JioCinema, JioCloud, JioSaavn Pro
These plans provide varying data limits and durations, catering to a range of user needs. Some include additional perks such as access to Jio apps and OTT subscriptions
FAQ
What is the general Jio customer care number?
You can reach Jio’s customer care 24/7 at 1860-893-3333 or for specific queries, dial 199. Complaints can be addressed via 198.
How do I contact JioFiber support?
JioFiber customers can call their dedicated helpline at 1800-896-9999, available 24/7.
Is there a WhatsApp option for Jio support?
Yes, send “Hi” to 7000770007 for mobile services or 7000570005 for JioFiber assistance.
What if I’m dissatisfied with Jio’s resolution?
You can escalate to the Jio Appellate Authority within 30 days of unresolved complaints.
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