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    You are at:Home - Mobile - Gionee Customer Care Number – Complete Support Guide (2025)
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    Gionee Customer Care Number – Complete Support Guide (2025)

    Mr. KumarBy Mr. Kumar9th June 2025No Comments4 Mins Read
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    Gionee Customer Care Number
    Gionee Customer Care Number
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    In the world of smartphones, Gionee carved out a niche with stylish, affordable, and feature-rich devices. Known for their sleek design and value for money, Gionee phones once ruled the Indian mid-range market. Though their presence has evolved over time, thousands of users still use Gionee devices and may need customer support for service, repair, or warranty claims.

    This blog provides a complete guide to the Gionee Customer Care Number, how to connect with their support team, key services, warranty details, and solutions to common customer issues. Whether you own a Gionee smartphone or accessory, this guide will help you reach the right support quickly.


    Table of Contents

    Toggle
    • About Gionee India
    • Why You May Need Gionee Customer Care
    • Gionee Customer Care Number (India)
    • Email Support
    • Gionee Official Website & Support Links
    • Gionee Authorized Service Centers
    • Common Issues Solved by Gionee Support
      • 1. Phone Not Powering On
      • 2. Heating and Battery Drain
      • 3. Touch Not Working
      • 4. Charging Port Issues
    • Warranty Terms for Gionee Products
    • How to Register a Service Request
    • Social Media Support
    • Tips for Faster Resolution
    • Frequently Asked Questions (FAQ)
      • What is the Gionee customer care number?
      • Can I get my old Gionee phone repaired?
      • Is Gionee still operational in India?
      • How long is the warranty on Gionee smartphones?
      • What if my screen is broken?
      • How to check my Gionee warranty status?
      • Where is the nearest Gionee service center?
      • Can I buy Gionee accessories online?
      • What documents do I need for a warranty claim?
      • My phone is out of warranty – what should I do?

    About Gionee India

    Gionee is a Chinese smartphone manufacturer that entered the Indian market with affordable Android devices. It gained popularity with models like the Gionee M Series, S Series, and F Series. The company later introduced smart accessories and focused on power-packed batteries and stylish form factors.

    Why You May Need Gionee Customer Care

    You might want to reach Gionee support for several reasons:

    • Smartphone not turning on or software crash
    • Battery drainage or charging problems
    • Screen issues or touch not working
    • Camera malfunction
    • Mobile network or connectivity problems
    • Requesting warranty support or repairs
    • Finding authorized service centers
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    Gionee Customer Care Number (India)

    Customer Care Number: 1800-208-1166 (Toll-Free)

    • Availability: Monday to Saturday (10:00 AM – 6:00 PM)
    • Languages Supported: English, Hindi
    • Services Provided: Technical troubleshooting, service status updates, warranty checks, repair requests, etc.

    Email Support

    Email ID: customercare@gionee.co.in

    For detailed complaints or feedback:

    • Mention your phone model and serial number
    • Add a description of the issue
    • Attach pictures (for physical damage issues)

    Gionee Official Website & Support Links

    • Website: www.gionee.co.in
    • Contact Page: Visit the “Support” section
    • Services: Product info, warranty claims, software updates, FAQs

    Gionee Authorized Service Centers

    To locate a service center near you:

    • Go to the official website
    • Select the city/state in the service locator tool
    • Get address, contact number, and directions

    Pro Tip: Carry your original invoice/bill while visiting service centers for warranty-related services.

    Common Issues Solved by Gionee Support

    1. Phone Not Powering On

    • Long press the power button
    • Try charging with a different cable and charger
    • Visit the service center if no response

    2. Heating and Battery Drain

    • Close background apps
    • Update the phone software
    • Get battery health checked at a center

    3. Touch Not Working

    • Restart the device
    • Clean screen surface
    • Reset device settings if required

    4. Charging Port Issues

    • Check for dust or debris
    • Use original charging accessories
    • Visit service center for port replacement

    Warranty Terms for Gionee Products

    • Smartphones: 1-year warranty from the date of purchase
    • Accessories: 6-month warranty
    • Battery and Charger: 6 months (if sold with phone)

    Note: Physical damage, liquid damage, and unauthorized repairs void the warranty.

    How to Register a Service Request

    1. Call the Gionee customer care number
    2. Provide your phone model and IMEI number
    3. Describe the issue and follow troubleshooting steps
    4. Visit the assigned service center if needed

    Social Media Support

    • Facebook: facebook.com/gionee.india
    • Twitter: @GioneeIndia
    • Instagram: @gionee_india

    You can also message their social media handles with a detailed description and IMEI/order ID.

    Tips for Faster Resolution

    • Always retain your purchase invoice
    • Register your device on the website if the option is available
    • Take clear photos/videos of the issue when emailing
    • Backup your data before visiting service centers

    Frequently Asked Questions (FAQ)

    What is the Gionee customer care number?

    1800-208-1166 – Toll-free support line in India

    Can I get my old Gionee phone repaired?

    Yes, if parts are available at the service center

    Is Gionee still operational in India?

    Yes, Gionee provides service support and has active centers

    How long is the warranty on Gionee smartphones?

    1-year limited warranty on phones, 6 months on accessories

    What if my screen is broken?

    Screen damage is not covered under warranty, but can be repaired at cost

    How to check my Gionee warranty status?

    Contact customer care or visit service center with invoice

    Where is the nearest Gionee service center?

    Use the center locator tool on their website

    Can I buy Gionee accessories online?

    Some accessories may be available on their official website or partner stores

    What documents do I need for a warranty claim?

    Original purchase invoice and product IMEI/serial number

    My phone is out of warranty – what should I do?

    You can still get it repaired at a service center (charges apply)

    While Gionee may not have a dominating market presence today, their legacy devices are still used by many across India. Whether it’s a battery replacement, screen repair, or simple software fix, the Gionee customer care team continues to support users with dedicated helplines and service centers. Keep their toll-free number and support email handy for future reference.

    Having technical trouble with your Gionee phone? Now you know exactly where to go and how to get help fast.

    Gionee Mobile smartphone
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    Mr. Kumar

    Mr. Kumar is a professional blog writer who has written interesting, SEO-friendly content in a wide range of niches. He has the ability to break down complex topics into simple and meaningful content that will deliver value to the reader. His strength lies in creating engaging blog posts that rank high on search engines. From technical insights to lifestyle stories, Mr. Kumar's writing combines creativity, precision, and a deep understanding of audience needs. His expertise makes him an authoritative voice in the world of blogging, delivering impactful narration that informs and inspires.

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