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    You are at:Home - Courier Services - DTDC Courier Customer Care Number: Comprehensive Guide
    Courier Services

    DTDC Courier Customer Care Number: Comprehensive Guide

    Mr. KumarBy Mr. Kumar10th May 2025Updated:10th May 2025No Comments3 Mins Read
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    DTDC Courier Customer Care Number
    DTDC Courier Customer Care Number
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    DTDC Courier and Cargo Limited is one of India’s leading courier and logistics companies, offering a wide range of domestic and international shipping services. Whether you’re tracking a package, scheduling a pickup, or seeking assistance with a shipment, having access to reliable customer support is essential.

    Table of Contents

    Toggle
    • DTDC Courier Customer Care Numbers
      • 1. Phone Support
      • 2. Email Support
      • 3. Online Contact Form
    • DTDC SMS Tracking Number
      • How to Track DTDC Courier via SMS
    • DTDC Tracking via Website
    • DTDC Mobile Application
    • DTDC Customer Care – City Wise Details
    • Frequently Asked Questions (FAQ)

    DTDC Courier Customer Care Numbers

    DTDC provides multiple channels for customer support to address inquiries, feedback, or complaints.

    1. Phone Support

    You can reach DTDC’s customer care through the following numbers:

    • Customer Support (All India): +91 9606 911 811
    • Alternate Contact Number: +91 730 577 0577

    These lines are available Monday to Saturday, 9:00 AM to 7:00 PM, to assist with various queries.

    2. Email Support

    For written inquiries or detailed information, you can email DTDC at:

    • Email: customersupport@dtdc.com

    The customer service team aims to respond promptly to all email communications.

    3. Online Contact Form

    Alternatively, you can submit your queries through the online contact form available on DTDC’s website.


    DTDC SMS Tracking Number

    DTDC offers an SMS tracking service that allows you to track your courier by simply sending an SMS with your consignment number. This service is especially useful when you don’t have internet access.

    How to Track DTDC Courier via SMS

    1. Compose an SMS: Type TRACK <Consignment Number> in the message body.
    2. Send the SMS: Send this message to 9230092300.
    3. Receive Updates: You will receive an automated response with the latest updates on the location and status of your package.

    This convenient and easy-to-use feature helps you stay informed without the need to constantly check online or make phone calls to inquire about your package.

    Read more: Blue Dart Customer Care Number: Complete Guide to Contact Support

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    Trackon Courier Customer Care Number – A Complete Customer Service Guide (2025)
    Trackon Courier Customer Care Number – A Complete Customer Service Guide (2025)

    DTDC Tracking via Website

    For real-time tracking of your shipment, DTDC provides an online tracking facility:

    Simply enter your consignment number to view the current status and location of your package.

    DTDC Mobile Application

    DTDC offers a mobile application, MyDTDC, which provides various features:

    • Real-time shipment tracking
    • Doorstep pickup requests
    • Serviceability check
    • Rate calculator
    • Nearest branch locator

    You can download the app from the Google Play Store or Apple App Store.

    DTDC Customer Care – City Wise Details

    DTDC has a widespread network across India. Below is a city-wise table of DTDC Courier customer care contact numbers:

    CityCustomer Care Number
    Bangalore+91 80 25361410 / 11 / 12 / 13
    Mumbai+91 22 33004444 / 30803300
    Kolkata+91 33 40329819 / 33004444

    Frequently Asked Questions (FAQ)

    Q1: How can I contact DTDC customer care?

    You can contact DTDC customer care by calling +91 9606 911 811 or +91 730 577 0577, or by emailing customersupport@dtdc.com.

    Q2: How do I track my DTDC courier via SMS?

    Send an SMS with the format TRACK <Consignment Number> to 9230092300. You will receive the latest status of your shipment.

    Q3: What is the DTDC tracking number?

    The DTDC tracking number, also known as the consignment number, is a unique alphanumeric code provided at the time of booking. It is used to track the status of your shipment.

    Q4: Can I track my DTDC shipment online?

    Yes, you can track your shipment online by visiting DTDC’s tracking page and entering your consignment number.

    Q5: Does DTDC have a mobile app for tracking?

    Yes, DTDC offers the MyDTDC mobile application, which allows users to track shipments, request pickups, and access other services.

    Q6: What are DTDC’s customer care working hours?

    DTDC’s customer care is available Monday to Saturday, from 9:00 AM to 7:00 PM.

    Q7: How can I find the nearest DTDC office?

    You can locate the nearest DTDC office by using the branch locator feature on the MyDTDC app or by visiting the DTDC website.

    DTDC Courier Tracking Number
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    Mr. Kumar

    Mr. Kumar is a professional blog writer who has written interesting, SEO-friendly content in a wide range of niches. He has the ability to break down complex topics into simple and meaningful content that will deliver value to the reader. His strength lies in creating engaging blog posts that rank high on search engines. From technical insights to lifestyle stories, Mr. Kumar's writing combines creativity, precision, and a deep understanding of audience needs. His expertise makes him an authoritative voice in the world of blogging, delivering impactful narration that informs and inspires.

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